Customer Service Executive (Seafreight) – (6-Month Contract)
Location: Singapore
Salary: $3,000 - $3,500 / month (Based on experience)
Working Hours: Mon – Fri: 0900 – 1745 | Sat: 0900 – 1300
Duration: 6 months (Renewable, subject to performance)
Key Accountabilities:
Handle customer inquiries promptly, provide quotations (including ad-hoc COD requests), and liaise with overseas agents on rates and requirements.
Prepare shipping, LCL, and FCL documentation. Coordinate with import/export operations to ensure billing and documentation accuracy.
Liaise with carriers, customers, and suppliers to ensure smooth, on-time delivery of shipments.
Ensure strict compliance with customers’ Standard Operating Procedures (SOPs). Responsible for DG declarations and arranging the packing/labeling of Dangerous Goods.
Supervise CSEs and CSOs, acting as their first point of escalation.
Handle other ad-hoc duties as assigned by the Line Manager.
Requirements:
Singaporeans Only
Minimum 3 years of experience in freight forwarding (Airfreight / Seafreight).
Diploma or Degree preferred.
Possess excellent communication and interpersonal skills.
Benefits:
Annual Leave: 7 days
Completion Bonus: 0.5 months (Depending on performance)
How to Apply:
Interested candidates, please send your CV to Jason at ************* (WhatsApp / Call).
Please quote: Customer Service Executive - Seafreight and provide the following details:
Full Name:
Singaporean? (Yes/No):
Notice Period / Availability:
A copy of your latest resume.
We regret to inform that only shortlisted candidates will be notified. This hiring is supported by NTUC’s e2i.