Company Overview
Zest Aesthetic and Wellness Pte Ltd is a doctor-led medi-spa delivering high-quality aesthetic and wellness services with professional therapists guided by doctor-developed protocols and ongoing training for safe, personalized client care.
Job Summary
The Aesthetics Consultant cum Therapist delivers medi-spa treatments and drives revenue through client consultations, treatment recommendations, and sales of packages and products, ensuring excellent service and client satisfaction.
Responsibilities
Perform a wide range of medi-spa treatments and facial services following established protocols
Conduct professional skin assessments and tailor treatment consultations to individual client needs and goals
Recommend, upsell, and cross-sell treatment packages, prepayment plans, promotions, and retail products to maximize revenue
Convert new leads into paying clients and build long-term client relationships through effective communication and follow-up
Consistently achieve individual sales, service, and commission targets
Maintain accurate client records, treatment notes, and appointment schedules to ensure continuity of care
Ensure treatment rooms, equipment, and medi-spa standards comply with SOPs and hygiene requirements for client safety
Deliver excellent customer service to enhance client satisfaction and retention
Stay updated on current treatments, technologies, pricing, and clinic promotions to provide informed recommendations
Introduce and recommend subsidiary medical clinic services to suitable clients and refer them to doctors for professional consultation when appropriate
Preferred competencies and qualifications
Prior experience in aesthetics, beauty, spa, or wellness industry preferred
Proven track record of independently conducting service consultations and closing sales
Hands-on experience performing aesthetic treatments and facial services
Ability to work retail hours, including Saturdays
Strong communication and interpersonal skills to engage clients effectively
Positive, customer-focused attitude with a proactive mindset
Ability to work collaboratively as a team player
Other Information
Benefits
Competitive base salary with uncapped commission structure
Personal sales commission, group sales incentives, product incentives, and hands-on fee
Five-day work week between Monday and Sunday
14 days annual leave plus an additional day for every 12 months of service
Structured training and mentorship program
Clear career progression pathway (Senior Consultant / Outlet Manager roles)
Supportive and positive team culture
Convenient clinic locations near MRT stations
Staff treatment benefits
Work Location Parkway Parade