Job Summary
You will maintain and repair copier machines and printers, conduct quality inspections and product testing, provide technical advice, and resolve customer complaints to ensure product reliability and customer satisfaction.
Responsibilities
Repair and service various brands of copier machines and printers to ensure operational functionality
Conduct quality inspections on stock upon arrival to verify product standards
Perform product testing on copier machines and printers using provided samples to assess performance
Provide technical advice and detailed reports on the quality of samples and products to support decision-making
Resolve customer complaints related to faulty products at customer premises to maintain service quality
File and maintain records of samples sent for testing and faulty items for tracking and reference
Collaborate with team members to complete additional tasks as assigned
Preferred competencies and qualifications
Prior experience servicing Ricoh, Canon, Toshiba, Konica Minolta, Xerox, and Kyocera copier/printers is advantageous
Familiarity with copier/printer software applications, including installation and testing of network connectivity on site
Strong communication skills to effectively interact with customers and team members
Ability to work collaboratively within a team environment
Required competencies and certifications
Minimum 2 years of hands-on experience repairing copier machines
JK Recruitment Services Pte. Ltd. (EA License No: 14C7361) is a recruitment firm focusing on all sector (Public and Private) and industry like, Engineering, Marine, Information Technology, Construction, Manufacturing, Oil and Gas, Health Care, and so on. Our Management team consists of well experienced Director with more than 20 years in recruitment industry and guided by very senior stake holders with more than 25 years experience.
We are an equal opportunity employer.