- Singapore
Kerja Sepenuh Masa Customer Service Officer (Freight Forwarding) - West - WCDT, Gaji tinggi SGD 4,500 di WECRUIT PTE. LTD. - Maukerja
Customer Service Officer (Freight Forwarding) - West - WCDT
WECRUIT PTE. LTD.
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Responsibilities:
Act as the primary point of contact for customers regarding sea freight shipments and related enquiries
Coordinate import, export, and cross-trade shipments based on customer requirements
Manage end-to-end shipment operations including booking, arrival notices, documentation, DG declaration, transportation, tracking, fumigation, and insurance arrangements
Handle import and export customs clearance processes for customers
Assist in preparing freight rate quotations and service proposals
Liaise with carriers, freight forwarders, warehouses, transport providers, overseas agents, and internal departments to ensure smooth operations
Ensure accuracy and completeness of shipping documentation such as Bills of Lading, Switch BL, invoices, permits, and cost verification
Maintain and update customer profiles and shipment records in internal systems
Monitor shipment progress and provide proactive updates to customers on delays or operational issues
Investigate and resolve shipment discrepancies and service-related complaints professionally
Ensure compliance with regulatory requirements and company operational procedures
Prepare operational reports and service performance summaries
Support continuous process improvement and service quality enhancement initiatives
Requirements:
GCE “O” Level or Diploma in Logistics/Supply Chain/Business or related field
Around 2 years of experience in freight forwarding operations
Wecruit Pte Ltd | 20C0270
Tew Jie Wei | R22106822
Wecruit is one of the leading recruitment firms based in Singapore, dedicated to helping job seekers find the right career opportunities.
We partner with reputable companies across a wide range of industries, including Healthcare, IT, Corporate Support, Engineering, Education, Logistics & Supply Chain, Oil & Gas, and Maritime.
Whether you're looking for permanent roles or short-term assignments, our consultants take the time to understand your experience, preferences, and goals to match you with suitable roles.
With over 1,000 successful placements and a strong track record of candidate satisfaction, Wecruit is here to support your career journey.
Let us help you take the next step—reach out to explore current opportunities or to speak with our team.
Act as the primary point of contact for customers regarding sea freight shipments and related enquiries
Coordinate import, export, and cross-trade shipments based on customer requirements
Manage end-to-end shipment operations including booking, arrival notices, documentation, DG declaration, transportation, tracking, fumigation, and insurance arrangements
Handle import and export customs clearance processes for customers
Assist in preparing freight rate quotations and service proposals
Liaise with carriers, freight forwarders, warehouses, transport providers, overseas agents, and internal departments to ensure smooth operations
Ensure accuracy and completeness of shipping documentation such as Bills of Lading, Switch BL, invoices, permits, and cost verification
Maintain and update customer profiles and shipment records in internal systems
Monitor shipment progress and provide proactive updates to customers on delays or operational issues
Investigate and resolve shipment discrepancies and service-related complaints professionally
Ensure compliance with regulatory requirements and company operational procedures
Prepare operational reports and service performance summaries
Support continuous process improvement and service quality enhancement initiatives
Requirements:
GCE “O” Level or Diploma in Logistics/Supply Chain/Business or related field
Around 2 years of experience in freight forwarding operations
Wecruit Pte Ltd | 20C0270
Tew Jie Wei | R22106822
Wecruit is one of the leading recruitment firms based in Singapore, dedicated to helping job seekers find the right career opportunities.
We partner with reputable companies across a wide range of industries, including Healthcare, IT, Corporate Support, Engineering, Education, Logistics & Supply Chain, Oil & Gas, and Maritime.
Whether you're looking for permanent roles or short-term assignments, our consultants take the time to understand your experience, preferences, and goals to match you with suitable roles.
With over 1,000 successful placements and a strong track record of candidate satisfaction, Wecruit is here to support your career journey.
Let us help you take the next step—reach out to explore current opportunities or to speak with our team.
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