- North Bridge Road Downtown Core Central Region (Singapore) Singapore
Kerja Sepenuh Masa Student Services Executive, Gaji tinggi SGD 3,000 di SSTC INSTITUTE PTE. LTD. Central Region (Singapore) - Maukerja
Student Services Executive
SSTC INSTITUTE PTE. LTD.
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Overview:
The Student Services Executive plays a key role in supporting the smooth and effective delivery of the school’s Academic Programmes and student support services. This role requires a balance of independent initiative and team collaboration, handling both routine responsibilities and ad hoc projects as assigned. The position reports directly to the Head of Student Services.
Responsibilities:
Administrative Support for Student Services:
Manage all matters related to Student's Pass (STP), including but is not limited to submissions through the SOLAR system, STP appeals, updates, and renewals, communication with ICA and student guardians
Assist international students with relocation and settling into life in Singapore
Handle student enrolment processes, including but is not limited to creation of student email addresses, set-up of accounts in the Learning Management System (LMS) and coordination of onboarding documents and information
Data and Records Management:
Ensure that student P-files are properly maintained and updated
Maintain accurate and timely updates of student databases
Prepare and file daily and monthly reports related to student services and regulatory compliance
Quality Assurance & Survey Administration:
Support the QA/Registrar team with monthly certificate preparation and distribution
Serve as the SurveyMonkey Administrator - Disseminate End-of-Module and End-of-Course Surveys
Compile and file survey results for review and reporting
Student Support and Communication:
Respond professionally and promptly to student and learner enquiries
Provide assistance and guidance related to school services, attendance, and enrolment
Attend to student feedback and resolution of issues as needed
Examinations and Meetings:
Serve as invigilator for examinations, both scheduled and as needed
Assist in meeting preparation, including coordination of schedules, taking and distributing minutes of meetings
General and Ad Hoc Duties:
Ensure courteous, professional communication at all times
Carry out any additional duties or responsibilities assigned by Management
Demonstrate flexibility and willingness to work beyond standard hours during peak periods or special projects
Acknowledge that this job description may evolve based on business and operational requirements
Requirements:
Minimum 1 year of relevant experience in administrative or student services roles
Added advantage if candidate has knowledge of the SOLAR system and ICA Student Pass processes
Strong organizational skills with high attention to detail
Effective communication skills (verbal and written)
Tech-savvy with proficiency in Microsoft Office and digital survey tools
Ability to handle confidential information responsibly
A service-oriented mindset with cultural awareness, especially in a multicultural educational environment
Working Conditions:
Full-time, Monday to Friday (9AM to 6PM); additional hours may be required for events, meetings, or projects
Office-based with regular interaction with students, faculty, and external authorities
SSTC Institute is a premium private education institution established since 1978, the courses it offers ranges from Singapore Government School Preparatory courses, International Curriculum (Grade 1 to 12), Tertiary Programme, English language course as well as Workforce Skills Qualifications (WSQ) course.
We are also an authorised examination centre for Cambridge IGCSE/A-Level and Pearson Edexcel International GCSE/Advanced Level qualifications.
As testimony to our commitment to quality education and academic excellence, we have been awarded the 4-year EduTrust Certification by the SkillsFuture Singapore (SSG) of the Ministry of Education, Singapore.
The Student Services Executive plays a key role in supporting the smooth and effective delivery of the school’s Academic Programmes and student support services. This role requires a balance of independent initiative and team collaboration, handling both routine responsibilities and ad hoc projects as assigned. The position reports directly to the Head of Student Services.
Responsibilities:
Administrative Support for Student Services:
Manage all matters related to Student's Pass (STP), including but is not limited to submissions through the SOLAR system, STP appeals, updates, and renewals, communication with ICA and student guardians
Assist international students with relocation and settling into life in Singapore
Handle student enrolment processes, including but is not limited to creation of student email addresses, set-up of accounts in the Learning Management System (LMS) and coordination of onboarding documents and information
Data and Records Management:
Ensure that student P-files are properly maintained and updated
Maintain accurate and timely updates of student databases
Prepare and file daily and monthly reports related to student services and regulatory compliance
Quality Assurance & Survey Administration:
Support the QA/Registrar team with monthly certificate preparation and distribution
Serve as the SurveyMonkey Administrator - Disseminate End-of-Module and End-of-Course Surveys
Compile and file survey results for review and reporting
Student Support and Communication:
Respond professionally and promptly to student and learner enquiries
Provide assistance and guidance related to school services, attendance, and enrolment
Attend to student feedback and resolution of issues as needed
Examinations and Meetings:
Serve as invigilator for examinations, both scheduled and as needed
Assist in meeting preparation, including coordination of schedules, taking and distributing minutes of meetings
General and Ad Hoc Duties:
Ensure courteous, professional communication at all times
Carry out any additional duties or responsibilities assigned by Management
Demonstrate flexibility and willingness to work beyond standard hours during peak periods or special projects
Acknowledge that this job description may evolve based on business and operational requirements
Requirements:
Minimum 1 year of relevant experience in administrative or student services roles
Added advantage if candidate has knowledge of the SOLAR system and ICA Student Pass processes
Strong organizational skills with high attention to detail
Effective communication skills (verbal and written)
Tech-savvy with proficiency in Microsoft Office and digital survey tools
Ability to handle confidential information responsibly
A service-oriented mindset with cultural awareness, especially in a multicultural educational environment
Working Conditions:
Full-time, Monday to Friday (9AM to 6PM); additional hours may be required for events, meetings, or projects
Office-based with regular interaction with students, faculty, and external authorities
SSTC Institute is a premium private education institution established since 1978, the courses it offers ranges from Singapore Government School Preparatory courses, International Curriculum (Grade 1 to 12), Tertiary Programme, English language course as well as Workforce Skills Qualifications (WSQ) course.
We are also an authorised examination centre for Cambridge IGCSE/A-Level and Pearson Edexcel International GCSE/Advanced Level qualifications.
As testimony to our commitment to quality education and academic excellence, we have been awarded the 4-year EduTrust Certification by the SkillsFuture Singapore (SSG) of the Ministry of Education, Singapore.
- Our city campus is centrally located at GR.iD Singapore, offering students convenient and easy access.
- Our campus comes with well-equipped modern classrooms and includes facilities like library, science / computer laboratory, auditorium and student lounge.
- A qualified and dedicated team of full-time and part-time lecturers, always ready to impart their insights and experiences.
- It has a multicultural environment with students and staff from different countries.
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.
Lebih Lanjut