Kerja Sepenuh Masa L2 Microsoft Defender for Endpoint (MDE) Support Engineer, Gaji tinggi SGD 6,800 di ELLIOTT MOSS CONSULTING PTE. LTD. Central Region (Singapore) - Maukerja

Job Description

• We are seeking an experienced L2 Microsoft Defender for Endpoint (MDE) Support Engineer to support enterprise endpoint security migration initiatives.

• The ideal candidate will have strong expertise in Microsoft Defender for Endpoint, Defender Antivirus, Intune policy deployment, EDR configuration, and endpoint troubleshooting, with experience supporting go-live, Hypercare, and post-implementation activities.

Key Responsibilities

• Provide L2 support for endpoint security migration activities focused on Microsoft Defender for Endpoint (MDE), Defender Antivirus, EDR configuration, Attack Surface Reduction (ASR) rules, and Intune-based policy deployment.

• Investigate MDE onboarding, endpoint configuration issues, policy deployment failures, AV exclusions, ASR rule behavior, and operational exceptions.

• Review logs, configuration evidence, device policy status, connector health, and troubleshooting inputs to identify root causes.

• Support go-live, Hypercare, warranty, and post-implementation stabilization activities. Coordinate with endpoint, Intune, identity, SOC, and security teams to resolve technical issues.

• Escalate complex issues to L3 engineers or architects when required.

• Maintain issue tracking, documentation, remediation plans, and support records throughout the project lifecycle.

• Communicate technical findings and remediation recommendations to client stakeholders.

Required Skills & Experience

• Experience supporting Microsoft Defender for Endpoint (MDE) in enterprise environments.

• Strong knowledge of Microsoft Defender Antivirus, Endpoint Detection & Response (EDR), Attack Surface Reduction (ASR), and Intune policy deployment.

• Hands-on experience troubleshooting endpoint onboarding, device policy status, configuration issues, AV exclusions, and deployment failures.

• Familiarity with Microsoft Entra ID Conditional Access, Microsoft Sentinel, Splunk, and enterprise security operations.

• Strong understanding of incident management, issue triage, escalation, and technical documentation.

• Excellent analytical, troubleshooting, communication, and stakeholder management skills.

Preferred Qualifications

• Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field.

• Microsoft certifications such as SC-200, MD-102, SC-900, SC-100, AZ-500, or SC-300 are highly preferred.

• Experience supporting enterprise endpoint security migrations and post-implementation Hypercare.

• Exposure to regulated enterprise environments is an advantage.

• Key Technologies Microsoft Defender for Endpoint (MDE) Microsoft Defender Antivirus Endpoint Detection & Response (EDR) Microsoft Intune Attack Surface Reduction (ASR) Microsoft Entra ID Microsoft Sentinel Splunk Windows Endpoint Security

ELLIOTT MOSS CONSULTING PTE. LTD.

We at Elliott Moss Consultng inspire individuals and organisations to work more effectively and efficiently, and create greater choice in the work domain, for the benefit of all concerned. Our primary mission is to provide our clients with the best suitable employees who bring success to your organiza,on and allows us to grow together.