About the Roles
Join a Medical Aesthetics clinic as an Operations Manager based in the East, overseeing day-to-day clinic functions in a permanent role. This position follows a 5-day work week from Monday to Saturday, 10am to 8pm, with Sundays and Public Holidays off, and offers a basic salary with incentives and staff treatment benefits.
What You’ll Be Doing
- Oversee daily clinic activities to support smooth operations and a positive patient experience.
- Coordinate staff rosters, treatment room readiness, equipment upkeep, and operational needs.
- Maintain high service standards and support efficient clinic workflows.
- Manage patient appointments, treatment schedules, follow-ups, and retention efforts.
- Address patient feedback and resolve operational matters in a professional manner.
- Ensure clinic practices comply with relevant regulations, safety requirements, and hygiene standards.
- Maintain accurate documentation, audit records, SOPs, and operational reports.
- Review workflows and support improvements to digital systems and operational tools.
- Lead, coach, and guide clinic staff to promote teamwork and professionalism.
- Support promotional activities, sales campaigns, and new service launches.
- Track clinic performance and recommend improvements to strengthen operations.
- Manage inventory, purchasing, vendor coordination, and equipment servicing.
- Assist with operational planning and initiatives that support business growth.
What We’re Looking For
- Experience in clinic operations, healthcare, aesthetics, beauty, or wellness industry is preferred.
- Good knowledge of clinic operations, customer service, and patient management.
- Familiarity with regulatory compliance, SOP implementation, and operational workflows.
- Experience using CRM systems, scheduling platforms, or digital operation tools is advantageous.
- Strong leadership, communication, and team management abilities.
- Organised and able to manage multiple responsibilities in a fast-paced environment.
- Able to solve problems effectively and handle operational challenges with confidence.
- Sales-driven mindset with the ability to support business growth initiatives.
Note for Applicants
- Only shortlisted candidates will be contacted, typically within 4 days.
- Applications can be made via the job portal or by emailing your resume (as an attachment) to enquiry@erast.com.sg with 4QP3Co in the subject line.
Pay: $4,000.00 - $5,000.00 per month
Experience:
- sales: 2 years (Preferred)
- skincare/ aesthetics: 2 years (Preferred)
License/Certification:
- permanent working rights with no restrictions in singapore (Preferred)
Work Location: In person