Kerja Sepenuh Masa, Operation Executive di ETC Cleaning Services Pulau Pinang - Maukerja

Operation Executive

Department: Operation

Reports To: Operation Manager

JOB PURPOSE

• Responsible for managing the Company’s Operation activities for all the sites assigned under his/her care. This include co-ordinates with housekeeping teams and conducting inspections for all the assigned sites to ensure cleaning standards are met.

• Ability to manage priorities and demands and solve problems, support staff, as well as perform the duties of a supervisor when required.

KEY RESPONSIBILITIES

• Establish and/or implement operation procedure and standards

• Plan and coordinate the activities of housekeeping supervisor/team leader and their crew

• Coordinate inspections and inspect assigned areas to ensure cleaning standards are met.

• Review detailed scope of work as specified in the Service Agreement with client.

• Set up new contract requirements, including time estimates, staffing, materials, equipment and costs.

• Consistently present ETC Cleaning Services Sdn Bhd and its services in a positive manner to the client.

• Supervise and evaluate the work of employees; effectively recommend personnel actions related to selection, disciplinary procedures, performance, training, and development, leaves of absence, grievance to the Human Resource Department.

• Carry out any other assignment as assigned by management from time to time.

• General QHSE management and monitoring and ensure all sites KPI’s are achieved

• Any other ad-hoc assignments from time to time as assigned by Management.

POSITION ACCOUNTABILITY / SCOPE

• To compile & submit claims for management approval from site team leaders/supervisor.

• To prepare & approve Stock Requisition within the approved limit.

• To issue a stop work order in relation to HSE violations.

POSITION SPECIFICATIONS

QUALIFICATION: Minimum SPM, Diploma or Degree in any Field

EXPERIENCE: Minimum 1 year of experience in the cleaning-related industry

KNOWLEDGE AND SKILLS: Understanding and full knowledge of cleaning-related services.

REQUIRED

• Good fundamental knowledge of company cleaning standard training.
• Knowledge of basic computer software, e.g., Microsoft Office
• Ability to make cost and budget analysis and project operating costs.
• Excellent negotiation, organizational, planning and prioritization skills.
• Strong leadership and analytical quality, problem-solving and communication skills.
• Good incident report writing skill.
• Self-starter, mature and independent.

WORK LOCATION AND WORK HOURS:

• Work Location is as assigned by Management

• Working Hours will be as follows:

o Monday to Friday: 8.30 am to 6.00 pm (Break 1.5hours)

o Saturday: 8.30 am to 1.00 pm

o Sunday: Rest Day

o Gazette Holiday: Statutory Observations