- 10 ANSON ROAD Central Region (Singapore) Singapore
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
· Manage the day to day operations of the Centre with a focus on all service and operational logistics of the reservations and reception
· Evaluate and supervise the performance of team members, and when necessary, provide timely disciplinary action including any written documentation
· Provides weekly work schedules
· Regularly evaluates business processes, procedures and systems, makes recommendations as necessary
· Responsible for staffing, staff development, and training
· Resolves customer complaints that have been escalated
· Managing, coaching and motivating team of sales staff and therapist
· Maintain updates on promotion, benefits and offer to customers
· Support the sales team and ensure that they can meet team's performance KPI
· Handle customers' enquiries and provide professional consultation
· Supervision on the performance of team members eg. Beautician, Spa Therapist and etc
· Provide support and maintain marketing/sales initiative in order to achieve the desired revenue of the company
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.