Kerja Sepenuh Masa OUTLET SUPERVISOR - 3 DAMANSARA (IMMEDIATE HIRING), Gaji tinggi MYR 2,500 di KOKOS SDN BHD Selangor - Maukerja

JOB RESPONSIBILITIES:

• Oversee the day-to-day operations of the F&B outlet.
• Lead and motivate a team of staff, including waiters, chefs, and support staff.
• Provide guidance and training to ensure the team delivers exceptional customer service.
• Ensure a high standard of customer service is maintained at all times.
• Address customer concerns or complaints promptly and professionally.
• Create a welcoming and friendly atmosphere for guests.
• Manage inventory levels, ordering, and stock rotation to minimize waste.
• Monitor and control costs to ensure the outlet operates within budget.
• Implement and enforce health and safety standards.
• Ensure the quality and presentation of food and beverages meet the established standards.
• Conduct regular inspections to maintain cleanliness and hygiene.
• Create and manage staff schedules to ensure adequate coverage during peak hours.
• Coordinate with HR for recruitment, training, and performance evaluations.
• Implement strategies to increase sales and upselling opportunities.
• Work with the marketing team to promote special events or promotions.
• Prepare regular reports on sales, inventory, and other relevant metrics.
• Provide insights and recommendations for improvement based on the reports.

JOB REQUIREMENTS:

• Minimum of 1 year of experience in a supervisory role in the F&B industry.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Knowledge of food safety and hygiene regulations.
• Familiarity with POS systems.

BENEFITS:

• Allowances up to RM250
• Training & Development
• Medical Claims & Insurance
• Opportunities Development
• Overtime

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

• Additional leave
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person