Job Summary
You will provide professional spa facial treatments following spa standards while maintaining high service quality. You will prepare treatment products, manage stock replenishment, and handle customer queries efficiently under the guidance of the Spa Manager.
Responsibilities
Deliver professional spa facial treatments consistently according to spa standards to ensure customer satisfaction
Maintain a high level of service quality throughout each customer interaction
Collaborate effectively with team members to support smooth spa operations and a positive work environment
Prepare treatment products and replenish stocks and towel supplies to ensure readiness for each session
Respond promptly and politely to customer queries and concerns to resolve issues efficiently
Follow instructions and comply with operational guidelines provided by the Spa Manager
Preferred competencies and qualifications
Possess ITEC, WSQ certificate, or facial/massage certification to demonstrate relevant skills
Commit to working on weekends and public holidays as required
Have a minimum of 1 year of relevant spa therapy experience