The SAP Basis COE is mainly responsible for providing expert-level support, governance, and optimization of SAP systems within the organization’s Center of Excellence (COE). Required to collaborate with cross-functional teams to implement upgrades, migrations, and new SAP solutions. Maintain multiple SAP instances that comprise the SAP environment (SAP ECC, SAP BW, Solution Manager, S4 Hana, SAC, DRC & BTP Platforms). This role involves ensuring system stability, performance, security, and compliance while driving best practices in SAP Basis administration.
Job Responsibilities:
- SAP Basis administration tasks including installation, configuration, patching, and upgrades of SAP systems (ECC, S/4HANA, BW, CRM, Fiori, BTP, etc.).
- Design and implement an optimal SAP configuration to maximize system performance and availability.
- Manage and oversee SAP users, authorizations, and profiles.
- Oversee, manage and distribute the online SAP user workload and monitor and manage the SAP background job workloads.
- Oversee and manage OS Scripts and other interfaces and interface data transfers.
- Oversee and manage the SAP printing subsystem for all SAP instances.
- Maintain SAP performance by planning and executing SAP tuning strategies.
- Monitor all SAP systems (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space, etc.
- Administer the SAP database with Database Administrator (Hana and Oracle), perform DB reorg system copies.
- Perform SAP HANA administration and planning as required like patching, HANA side CAR etc.
- Perform SAP client administration as required.
- Define and enforce SAP Basis standards, policies, and procedures within the COE.
- Provide technical leadership and mentorship to junior Basis team members.
- Collaborate with functional teams (MM, SD, FI, etc.) to align Basis strategies with business needs.
- Explore AIOps and DevOps integration for SAP environments.
- Should able to work on SAP BTP Platform for services to enable including SAC and cloud connectors
- Stay updated with SAP roadmap, new technologies, and trends.
- Ability to work in a global, cross-functional team.
- Participate in the planning and implementation of SAP system upgrades.
- Apply and migrate SAP maintenance through all systems using a structured methodology.
- Develop and maintain system documentation for all SAP instances and interfaces.
- Provide status reports for Basis project and Ops activity to management.
- Report delivery status to customer management and develop required delivery documentations, e.g., preventive and detective processes.
- Technical activity and troubleshooting issue serve as primary contact for client management
- Serve as a L3 support for critical issues/tickets and handling RCA
- Develop and manage Basis infra forecast and costing.
- Acting as the SAP solution consultant to propose and design new solutions within SAP landscape.
Job Requirements:
- 7-10 year working in a Multi-National Company or Global Services environment or a SAP Consultancy Company as Basis & Authorizations Consultant
- Experience in leading a team of 5 or more supporting project and operation activity.
- Strong experience in Domain of SAP Basis (SAP BC) & SAP Management of Authorizations
- Strong experience in Basis roll outs including S4HANA and ECC from Basis perceptive (User, Roles, Printer, Jobs and scripts management)
- Excellent in computer skills (Microsoft Office) are required
- Knowledge in using Solution Manager with functionality like Job monitoring, EWA, Technical Monitoring including SAP Focussed Run
- Willing to work in 24/7 support model based on as and when required to support cross domain operations.
- Excellent communication skills in both verbally and written form.
- Can work in an independent manner, as well as integrate well into a team, ability to take initiative and change for improvements.