- Bukit Timah Central Region (Singapore) Singapore
Kerja Sepenuh Masa Patient Service Officer (24-Hour Urgent Care Centre), Gaji tinggi SGD 2,800 di Thomson Medical Pte. Ltd. Central Region (Singapore) - Maukerja
Patient Service Officer (24-Hour Urgent Care Centre)
Thomson Medical Pte. Ltd.
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Thomson Medical
is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping. If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with us!
Job Summary
We are seeking a dedicated and service-driven
Patient Service Officer (PSO)
to join our 24-Hour Urgent Care Centre. As the first point of contact, you play a vital role in shaping each patient’s experience by delivering professional, efficient, and compassionate service from arrival to discharge.
In this role, you will support patient registration, appointment coordination, billing, and administrative functions while working closely with our clinical team to ensure smooth operations and continuity of care. If you thrive in a fast-paced environment and are passionate about making a difference in patient care, we would love to hear from you.
Key Responsibilities
Manage patient appointments, including coordination of laboratory and diagnostic services
Attend to phone, online, and walk-in enquiries with professionalism and care
Perform patient registration and ensure accurate records management
Handle billing, payments, and third-party claims accurately
Prepare and manage corporate billing and monthly invoicing
Identify and escalate urgent medical cases promptly to clinical staff
Address patient feedback and support service recovery efforts
Ensure compliance with PDPA, internal policies, and audit requirements
Provide administrative support including reporting, filing, and inventory coordination
Support 24/7 operations through rotating shifts, including weekends and public holidays
Minimum GCE ‘O’ Levels
1–2 years of working experience (healthcare or hospitality experience preferred)
Strong interpersonal and communication skills
Customer-focused with a positive and empathetic approach
Able to work in a fast-paced, shift-based environment
If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.
We regret to inform that only shortlisted candidates would be notified.
Thomson Medical Pte Ltd
is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping. If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with us!
Job Summary
We are seeking a dedicated and service-driven
Patient Service Officer (PSO)
to join our 24-Hour Urgent Care Centre. As the first point of contact, you play a vital role in shaping each patient’s experience by delivering professional, efficient, and compassionate service from arrival to discharge.
In this role, you will support patient registration, appointment coordination, billing, and administrative functions while working closely with our clinical team to ensure smooth operations and continuity of care. If you thrive in a fast-paced environment and are passionate about making a difference in patient care, we would love to hear from you.
Key Responsibilities
Manage patient appointments, including coordination of laboratory and diagnostic services
Attend to phone, online, and walk-in enquiries with professionalism and care
Perform patient registration and ensure accurate records management
Handle billing, payments, and third-party claims accurately
Prepare and manage corporate billing and monthly invoicing
Identify and escalate urgent medical cases promptly to clinical staff
Address patient feedback and support service recovery efforts
Ensure compliance with PDPA, internal policies, and audit requirements
Provide administrative support including reporting, filing, and inventory coordination
Support 24/7 operations through rotating shifts, including weekends and public holidays
Minimum GCE ‘O’ Levels
1–2 years of working experience (healthcare or hospitality experience preferred)
Strong interpersonal and communication skills
Customer-focused with a positive and empathetic approach
Able to work in a fast-paced, shift-based environment
If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.
We regret to inform that only shortlisted candidates would be notified.
Thomson Medical Pte Ltd
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.
Lebih Lanjut