- Paya Lebar Road Geylang Southeast (Singapore) Singapore
Kerja Sepenuh Masa Customer Service Officer, Gaji tinggi SGD 3,000 di Tele-centre Services Pte Ltd Southeast (Singapore) - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!
Responsibilities:
Handle inbound / outbound calls, emails, and chats from customers with professionalism and empathy
Assist customers in navigating respective website and online services
Maintain accurate records of customer interactions and transactions
Collaborate with other team members to improve processes and enhance customer satisfaction
Stay up-to-date with product knowledge and company policies
To consistently meet set KPIs without compromising on quality service delivery
Requirements
Strong communication skills, both verbal and written
Customer-focused with a genuine passion for helping people
Basic computer proficiency
Ability to work well in a team and adapt to a fast-paced environment
If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.
TELE-CENTRE SERVICES PTE LTD
Tele-centre Services Pte Ltd, a wholly-owned subsidiary of mainboard listed Hai Leck Holdings Ltd was established in the last 90s. Today, the Company operates a premium call centre with more than 250 employees in Singapore, and pride itself to have major multi-national companies and key government organisations across all industries as its valuable business partners.
Our parent company, Hai Leck Holdings Limited is a leading integrated provider of scaffolding, insulation, painting and engineering services for the utilities, oil and gas industries in Singapore.
Tele-centre attributes its success to the high quality customer service and innovative business solutions provided by its human capital, and its continuous pursuit of excellence in systems and processes.
Personal Data Collection Statement
Tele-centre Services Pte Ltd recognizes its obligation under the Personal Data Protection Act 2012 which includes the collection, use and disclosure of personal data for the purpose for which an individual has given consent to. The personal data collected includes all personal data voluntarily provided by you in this form, or in any supplementary form or any document voluntarily provided by you to the Company.
We may collect and use your personal data for:
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.
Employment Application Practice
Your personal data will be kept for a period of up to 12 months to access your suitability for future employment. Upon on your nature of your request, you may withdraw the consent for us to collect, use or disclose your personal data as long as there is no legal or contractual restriction preventing you from doing so.
For more information about PDPA generally, please visit the Personal Data Protection Commission’s website at
https:/
/*************
Declaration:
I declare that to the best of my knowledge and the particulars provided are true. I hereby give my consent to the Company to check my employment records with my previous employers. I am aware that any false or misleading statements made by me may result in dismissal without any compensation if employed. I understand that Company may be unable to process this application if I fail to provide any information requested in this application form and my personal data will be used for recruitment and other employment related purposes for the Company.
Responsibilities:
Handle inbound / outbound calls, emails, and chats from customers with professionalism and empathy
Assist customers in navigating respective website and online services
Maintain accurate records of customer interactions and transactions
Collaborate with other team members to improve processes and enhance customer satisfaction
Stay up-to-date with product knowledge and company policies
To consistently meet set KPIs without compromising on quality service delivery
Requirements
Strong communication skills, both verbal and written
Customer-focused with a genuine passion for helping people
Basic computer proficiency
Ability to work well in a team and adapt to a fast-paced environment
- Prior call centre experience would be an advantage
If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.
TELE-CENTRE SERVICES PTE LTD
Tele-centre Services Pte Ltd, a wholly-owned subsidiary of mainboard listed Hai Leck Holdings Ltd was established in the last 90s. Today, the Company operates a premium call centre with more than 250 employees in Singapore, and pride itself to have major multi-national companies and key government organisations across all industries as its valuable business partners.
Our parent company, Hai Leck Holdings Limited is a leading integrated provider of scaffolding, insulation, painting and engineering services for the utilities, oil and gas industries in Singapore.
Tele-centre attributes its success to the high quality customer service and innovative business solutions provided by its human capital, and its continuous pursuit of excellence in systems and processes.
Personal Data Collection Statement
Tele-centre Services Pte Ltd recognizes its obligation under the Personal Data Protection Act 2012 which includes the collection, use and disclosure of personal data for the purpose for which an individual has given consent to. The personal data collected includes all personal data voluntarily provided by you in this form, or in any supplementary form or any document voluntarily provided by you to the Company.
We may collect and use your personal data for:
- Conducting interviews;
- Process your job application which includes pre-recruitment checks involving your qualification and facilitating interviews;
- Provide or obtain employee references and for backgrounds screening;
- Assess your suitability for the position applied for;
- Process staff referrals;
- Any other purposes relating to any of the above
https://
*************
.
Employment Application Practice
Your personal data will be kept for a period of up to 12 months to access your suitability for future employment. Upon on your nature of your request, you may withdraw the consent for us to collect, use or disclose your personal data as long as there is no legal or contractual restriction preventing you from doing so.
For more information about PDPA generally, please visit the Personal Data Protection Commission’s website at
https:/
/*************
Declaration:
I declare that to the best of my knowledge and the particulars provided are true. I hereby give my consent to the Company to check my employment records with my previous employers. I am aware that any false or misleading statements made by me may result in dismissal without any compensation if employed. I understand that Company may be unable to process this application if I fail to provide any information requested in this application form and my personal data will be used for recruitment and other employment related purposes for the Company.
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