Job Responsibilities:
Handle customer enquiries and complaints, ensuring timely follow-up and resolution.
Prepare quotations, process job orders, purchase orders, and other service-related documents.
Coordinate and schedule service requests, projects, technicians, and subcontractors to meet deadlines.
Maintain accurate service records, reports, warranty claims, and customer documentation.
Monitor customer satisfaction, provide account updates, and identify opportunities for additional services or upgrades.
Support administrative tasks, audits, logistics arrangements, and other duties assigned by management.
Job Requirements:
Diploma in Business Administration or a related field with 1-2 years of relevant work experience or GCE N/O/A Level qualification with 3-4 years of relevant work experience.
Proficient in Microsoft Office applications and computer-based administrative tasks.
Possess good communication and interpersonal skills to work effectively with customers and team members.
Experience with NetSuite is a plus but not mandatory.
Interested applicants, please WhatsApp your updated resume to +************* 1992. Shortlisted applicants will be notified.
EA Personnel: Yvette Jerramie Galang Manalo
Reg No.: R1659970
Manpower Staffing Services (S) Pte Ltd.
EA License No: 02C3423