- Singapore Central Region (Singapore) Singapore
Kerja Sepenuh Masa, Desktop Support Engineer | No Experience Required | Immediate Hiring di ALPHAEUS PTE. LTD. Central Region (Singapore) - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Responsibilities:
Perform troubleshooting for client platform related problems.
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
Provide timely status updates to relevant parties.
Perform service requests related to client platforms.
Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
Involved in client platform implementation/upgrade project.
Manage client platform implementation/upgrade project.
Perform research/evaluation of client platform tools.
Provide systems related technical advice to customers or project team.
Manage client platform management systems.
Manage systems changes through change request process & provide status reports to the relevant parties.
Perform client platform related presales tasks.
Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
Ensure service level meets requirement. Propose and implement action plans when required.
Established facility management standards/best practices to ensure operation consistency across project/facility management teams.
Requirements:
Candidate must possess at least NITEC/Higher NITEC and above
IT savvy / Basic Understanding of IT
Comfortable working in healthcare environment
Healthcare Compliance: Comfortable working in a hospital environment. This role will require you to take the necessary vaccines
Perform troubleshooting for client platform related problems.
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
Provide timely status updates to relevant parties.
Perform service requests related to client platforms.
Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
Involved in client platform implementation/upgrade project.
Manage client platform implementation/upgrade project.
Perform research/evaluation of client platform tools.
Provide systems related technical advice to customers or project team.
Manage client platform management systems.
Manage systems changes through change request process & provide status reports to the relevant parties.
Perform client platform related presales tasks.
Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
Ensure service level meets requirement. Propose and implement action plans when required.
Established facility management standards/best practices to ensure operation consistency across project/facility management teams.
Requirements:
Candidate must possess at least NITEC/Higher NITEC and above
IT savvy / Basic Understanding of IT
Comfortable working in healthcare environment
Healthcare Compliance: Comfortable working in a hospital environment. This role will require you to take the necessary vaccines
Peringatan Penting
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