Company Overview
Food Inc (formerly Emmanuel Stroobant Group) is a Singapore-based award-winning hospitality group with acclaimed F&B concepts including Two Michelin-starred Saint Pierre and Shoukouwa, casual eateries, luxury event catering, and culinary education.
Job Summary
We seek an experienced General Manager to lead front-of-house operations at a Two Michelin-starred French fine dining restaurant, elevating guest experiences and service standards to world-class levels through leadership, operational excellence, and strategic contributions.
Responsibilities
Guest Experience & Service Excellence
Lead front-of-house operations to deliver flawless service at every guest interaction
Create highly personalized guest experiences aligned with Michelin-star standards
Build and maintain strong relationships with VIPs, regular guests, media, partners, and international clientele
Manage guest feedback and service recovery with professionalism and discretion
Ensure consistent execution of all service rituals, standards, and details
Leadership & Team Development
Inspire, mentor, and develop front-of-house team members to achieve exceptional performance
Conduct daily briefings, training sessions, and ongoing coaching to enhance team skills
Foster a culture of excellence, discipline, teamwork, and accountability
Collaborate closely with the Executive Chef and senior leadership to ensure seamless kitchen-service coordination
Operations Management
Manage reservations flow, floor planning, service pacing, and staffing to optimize guest experience and operational efficiency
Maintain high standards of restaurant presentation, hygiene, and operational readiness
Oversee wine and beverage coordination with the Sommelier team
Monitor and analyze operational KPIs, labor productivity, guest satisfaction, and financial performance
Assist PR and marketing teams in supporting brand initiatives
Ensure compliance with all local regulations and company SOPs
Strategic Contribution
Drive continuous improvement toward achieving a third Michelin star
Identify and implement opportunities to elevate service standards and operational excellence
Support brand reputation, media engagements, collaborations, and special events as needed
Preferred competencies and qualifications
Experience in internationally recognized Michelin-starred restaurants
Strong knowledge of French cuisine, wines, and fine dining service rituals
Proven ability to lead high-performance teams in demanding environments
Commitment to continuous improvement and excellence
Food Inc (formerly known as Emmanuel Stroobant Group) is a Singapore-based award-winning hospitality group renowned for its excellent portfolio of F&B concepts, which includes the acclaimed Two Michelin- starred establishments Saint Pierre and Shoukouwa, contemporary Japanese restaurant Shoukouwa Shinjidai as well as casual eateries Kingdom of Belgians and SQUE Rotisserie+Alehouse. Beyond our dining concepts, we are committed to enriching culinary experiences through immersive cooking camps for children, institutional; luxury event catering and comprehensive F&B consultancy solutions.
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Helmed by Chef-Owner Emmanuel Stroobant, Saint Pierre is a contemporary French restaurant with a history of fine dining excellence since 2000. Situated at One Fullerton in Singapore, the Two MICHELIN-Starred establishment offers diners a floor-to-ceiling panorama of the Marina Bay waterfront and an immaculately executed modern French gastronomic experience with Asian nuances. Chef Stroobant’s approach to cooking is guided by the tenets of Zen Circle, which emphasises enlightenment and freeing of the mind to create unreservedly.
We are looking for dynamic and passionate individuals who are keen to develop their potential and talent in the food and hospitality industry. If you are striving for strong career development opportunity with the team, we invite you to submit your resume together with your recent photograph and cover letter.