Company Overview
Novotel Singapore on Stevens and Mercure Singapore on Stevens offer a vibrant lifestyle hub with diverse F&B outlets, modern facilities, and inclusive work culture. They prioritize diversity, pay equity, and career development in a dynamic urban setting near Orchard Road.
Job Summary
Support the Outlet Manager by improving operations, managing staff, and monitoring food and beverage quality to ensure efficient, cost-effective service aligned with hotel standards.
Responsibilities
Evaluate outlet operations and procedures to recommend improvements that enhance efficiency and service quality
Assign tasks and provide guidance to subordinates, casuals, and interns during peak periods to ensure smooth workflow
Lead departmental meetings and conduct daily briefings to align team objectives and communicate priorities
Adhere to all house rules, regulations, and hotel policies to maintain consistent operational standards
Forecast business volume by analyzing hotel occupancy, holidays, weather, hotel activities, and community events to optimize staffing and resources
Participate actively in food and beverage meetings to coordinate departmental efforts and improve service delivery
Assist the Outlet Manager in analyzing revenue and cost reports to prepare accurate annual budgets and financial plans
Review monthly Profit and Loss statements to monitor costs and ensure alignment with budget targets
Support enforcement of all pre-check and check control procedures to maintain operational integrity and compliance
Monitor and minimize waste of reusable beverages to optimize resource utilization and reduce costs
Oversee the quality and quantity of all food and beverage items served to maintain high customer satisfaction
Required competencies and certifications
Food Hygiene Certificate
Other Information
Benefits
Employee discount
Flexible schedule
Food provided
Health insurance
Work Location
In person
Only short-listed candidates will be contacted.
Novotel Singapore on Stevens and Mercure Singapore on Stevens are committed to attracting, recruiting and retaining diverse talents from all walks of life. At Novotel Singapore on Stevens and Mercure Singapore on Stevens, we value and celebrate diversity, provide pay equity and equal opportunities for promotion, training and development programmes. We pride ourselves in creating and sustaining an inclusive and equitable working and learning environment for all.
Located along the arterial road that leads to Singapore’s iconic Orchard Road sits a stunning new lifestyle hub – the 254-room Novotel Singapore on Stevens and 518-room Mercure Singapore on Stevens, along with an eclectic array of F&B outlets. Step into this lush urban paradise equipped with an infinity pool, lap pool, tennis court, 24-hour gym, 9 meeting spaces, ballrooms and 4 hotel restaurants and bars, with 7 additional dining outlets.
Awarded Gold in the 2018 Melbourne Design Awards for its creative architecture, the Novotel Singapore on Stevens and Mercure Singapore on Stevens building tells a unique story from its aerial view to the elements around the hotel.