Responsibilities
Manage end-to-end customer purchase order processing, including order entry, acknowledgement, tracking, and fulfilment.
Prepare and issue commercial quotations for standard components, spare parts, and service requests in collaboration with internal stakeholders.
Coordinate shipment activities, including shipping documentation, freight arrangements, transport coordination, customs-related documentation oversight, and packing verification when required.
Serve as the key liaison between clients and internal departments to ensure smooth communication and timely execution of orders.
Issue sales invoices, monitor payment milestones, and follow up on outstanding receivables in coordination with the finance team.
Maintain accurate records within ERP and CRM systems and ensure proper filing of operational documentation.
Support day-to-day administrative activities and operational processes as required.
Requirements
Minimum 3 years of experience in order processing, customer administration, supply chain coordination, or related functions.
Basic understanding of international shipping, Incoterms, trade documentation, and packing logistics.
Experience in engineering, industrial machinery, manufacturing, or aerospace sectors is an added advantage.
Experience preparing quotations, managing customer orders, and coordinating deliveries.
Familiarity with ERP and CRM systems for record management and operational tracking.
Ability to handle shipping documentation, invoicing processes, and accounts receivable follow-up.
We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.