Kerja Sepenuh Masa, Assistant Supervisor di MR D.I.Y. TRADING SDN BHD Negeri Sembilan - Maukerja

Key Responsibilities:

• Support daily store operations and ensure compliance with company policies, Standard Operating Procedures (SOPs), operational standards, and health and safety requirements.
• Assist in achieving store sales, productivity, stock control, and cost management targets through effective daily operations.
• Support store opening and closing, task delegation, staff scheduling, and daily operational activities to ensure smooth store operations.
• Assist in supervising cashier operations, including cash handling, refunds, exchanges, cashless payment settlements, and daily cash reconciliation.
• Ensure stock receiving, invoice verification, stock transfers, inventory accuracy, stock replenishment, stock loss prevention, and Daily Sales vs. Receiving records are properly managed.
• Support promotional activities, merchandise displays, pricing implementation, and store presentation in accordance with company guidelines.
• Maintain accurate sales, inventory, cash, and operational records, and ensure store systems and equipment are properly maintained.
• Assist in recruitment, onboarding, training, and staff development, and provide guidance to team members while reporting disciplinary matters to the Assistant Branch Manager or Supervisor when required.
• Deliver excellent customer service by handling customer enquiries, complaints, refunds, and exchanges professionally.
• Maintain a safe, clean, and organised store environment, lead by example, support teamwork, and perform any other duties assigned by the Supervisor, Branch Manager, or Management.

Requirements:

• Minimum Diploma or Certificate in any field.
• Candidates with SPM are welcome to apply if they have 2–3 years of experience in a supervisory role in retail or a related industry.
• Previous experience in retail operations, cashier operations, stock management, and team supervision is an advantage.
• Basic leadership, communication, and problem-solving skills.
• Able to supervise, coach, and motivate team members.
• Familiar with Microsoft Office and retail systems (POS, ERP, or similar systems) is an added advantage.
• Able to work independently and in a fast-paced environment.
• Willing to work on shifts, weekends, and public holidays.
• Responsible, disciplined, and committed to delivering excellent customer service.

Job Type: Full-time

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person