- Petaling Jaya Selangor Malaysia
Kerja Sepenuh Masa, Unit Head, Credit Assessment di CelcomDigi Berhad Selangor - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
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We are now ONE! #CelcomDigi Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.
Unit Head, Credit Assessment
Date: 11 Sept 2026
Custom Field 2: 15168
Employment Type: Permanent
City: CelcomDigi Tower, Petaling Jay
Description:
Job Description
The Head of Unit – Credit Assessment is responsible for leading the organisation’s credit assessment function and, progressively, the Collection function, to support sustainable business growth while maintaining a strong credit risk management framework.
The role provides strategic leadership in strengthening credit governance, credit analysis and decision-making, portfolio monitoring and management reporting across all business segments, while driving continuous improvement through digitalisation, automation, and process optimisation.
Working closely with Risk Management, Finance, Business Units, and other key stakeholders, the role ensures that credit policies, processes, and controls are effectively implemented, consistently applied, and aligned with the organisation’s risk appetite, regulatory requirements, and business objectives.
Responsibilities
Key Responsibilities
Lead the Credit Assessment function by establishing robust credit policies, frameworks, and governance to support prudent credit decision-making and sustainable business growth.
Ensure effective implementation of credit assessment processes, controls, and risk management practices that align with the organisation’s risk appetite and regulatory requirements.
Drive continuous improvement through digitalisation, automation, and process optimisation to enhance operational efficiency and customer experience.
Partner with Risk Management, Finance, Business Units, and other stakeholders to strengthen credit governance and support business objectives.
Lead credit analysis, portfolio monitoring and management reporting across all business segments, including Consumer, Enterprise, Emerging and Wholesale etc, to identify emerging risks and trends and recommend appropriate risk mitigation strategies.
Provide leadership and develop a high-performing team by fostering a culture of accountability, collaboration, and continuous learning.
Lead strategic initiatives and change programmes to strengthen credit capabilities, governance, and operational effectiveness.
Progressively oversee the Collection function, establishing an integrated end-to-end credit management framework to optimise portfolio quality and recovery performance.
Perform any other duties and responsibilities as assigned by Management.
Requirements
Bachelor’s degree in Finance, Accounting, or a related discipline from a recognised university.
Minimum 8–12 years of relevant credit experience within financial institutions, credit agencies, or established credit risk functions, including at least 3 years in a managerial or leadership role.
Telecommunications industry experience is an added advantage.
Proven leadership experience in building, coaching, developing, and managing high-performing teams.
Proven track record in driving process improvement, digitalisation, and automation initiatives to enhance operational efficiency, strengthen governance and controls, and improve customer experience.
Strong understanding of commercial credit assessment methodologies, financial statement analysis, and credit risk management principles.
Good knowledge of regulatory requirements, governance, and internal control frameworks related to credit operations.
Experience with credit assessment systems, workflow automation, and data analytics tools is an advantage.
Excellent leadership, stakeholder management, communication, negotiation, and influencing skills.
Strong analytical, problem-solving, and decision-making skills, with the ability to manage multiple priorities in a dynamic environment.
Business Unit: FINANCE
Job Description
The Head of Unit – Credit Assessment is responsible for leading the organisation’s credit assessment function and, progressively, the Collection function, to support sustainable business growth while maintaining a strong credit risk management framework.
The role provides strategic leadership in strengthening credit governance, credit analysis and decision-making, portfolio monitoring and management reporting across all business segments, while driving continuous improvement through digitalisation, automation, and process optimisation.
Working closely with Risk Management, Finance, Business Units, and other key stakeholders, the role ensures that credit policies, processes, and controls are effectively implemented, consistently applied, and aligned with the organisation’s risk appetite, regulatory requirements, and business objectives.
Responsibilities
Key Responsibilities
Lead the Credit Assessment function by establishing robust credit policies, frameworks, and governance to support prudent credit decision-making and sustainable business growth.
Ensure effective implementation of credit assessment processes, controls, and risk management practices that align with the organisation’s risk appetite and regulatory requirements.
Drive continuous improvement through digitalisation, automation, and process optimisation to enhance operational efficiency and customer experience.
Partner with Risk Management, Finance, Business Units, and other stakeholders to strengthen credit governance and support business objectives.
Lead credit analysis, portfolio monitoring and management reporting across all business segments, including Consumer, Enterprise, Emerging and Wholesale etc, to identify emerging risks and trends and recommend appropriate risk mitigation strategies.
Provide leadership and develop a high-performing team by fostering a culture of accountability, collaboration, and continuous learning.
Lead strategic initiatives and change programmes to strengthen credit capabilities, governance, and operational effectiveness.
Progressively oversee the Collection function, establishing an integrated end-to-end credit management framework to optimise portfolio quality and recovery performance.
Perform any other duties and responsibilities as assigned by Management.
Requirements
Bachelor’s degree in Finance, Accounting, or a related discipline from a recognised university.
Minimum 8–12 years of relevant credit experience within financial institutions, credit agencies, or established credit risk functions, including at least 3 years in a managerial or leadership role.
Telecommunications industry experience is an added advantage.
Proven leadership experience in building, coaching, developing, and managing high-performing teams.
Proven track record in driving process improvement, digitalisation, and automation initiatives to enhance operational efficiency, strengthen governance and controls, and improve customer experience.
Strong understanding of commercial credit assessment methodologies, financial statement analysis, and credit risk management principles.
Good knowledge of regulatory requirements, governance, and internal control frameworks related to credit operations.
Experience with credit assessment systems, workflow automation, and data analytics tools is an advantage.
Excellent leadership, stakeholder management, communication, negotiation, and influencing skills.
Strong analytical, problem-solving, and decision-making skills, with the ability to manage multiple priorities in a dynamic environment.
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Screen readers cannot read the following searchable map.
Follow this link to reach our Job Search page to search for available jobs in a more accessible format.
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Next Steps
Next Steps
Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.
At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team.
Let’s advance and inspire Malaysia together! #WeAreCelcomDigi
Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards.
CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.
Job Segment: Credit, Telecom, Telecommunications, Risk Management, Credit Analyst, Finance, Technology
We are now ONE! #CelcomDigi Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.
Unit Head, Credit Assessment
Date: 11 Sept 2026
Custom Field 2: 15168
Employment Type: Permanent
City: CelcomDigi Tower, Petaling Jay
Description:
Job Description
The Head of Unit – Credit Assessment is responsible for leading the organisation’s credit assessment function and, progressively, the Collection function, to support sustainable business growth while maintaining a strong credit risk management framework.
The role provides strategic leadership in strengthening credit governance, credit analysis and decision-making, portfolio monitoring and management reporting across all business segments, while driving continuous improvement through digitalisation, automation, and process optimisation.
Working closely with Risk Management, Finance, Business Units, and other key stakeholders, the role ensures that credit policies, processes, and controls are effectively implemented, consistently applied, and aligned with the organisation’s risk appetite, regulatory requirements, and business objectives.
Responsibilities
Key Responsibilities
Lead the Credit Assessment function by establishing robust credit policies, frameworks, and governance to support prudent credit decision-making and sustainable business growth.
Ensure effective implementation of credit assessment processes, controls, and risk management practices that align with the organisation’s risk appetite and regulatory requirements.
Drive continuous improvement through digitalisation, automation, and process optimisation to enhance operational efficiency and customer experience.
Partner with Risk Management, Finance, Business Units, and other stakeholders to strengthen credit governance and support business objectives.
Lead credit analysis, portfolio monitoring and management reporting across all business segments, including Consumer, Enterprise, Emerging and Wholesale etc, to identify emerging risks and trends and recommend appropriate risk mitigation strategies.
Provide leadership and develop a high-performing team by fostering a culture of accountability, collaboration, and continuous learning.
Lead strategic initiatives and change programmes to strengthen credit capabilities, governance, and operational effectiveness.
Progressively oversee the Collection function, establishing an integrated end-to-end credit management framework to optimise portfolio quality and recovery performance.
Perform any other duties and responsibilities as assigned by Management.
Requirements
Bachelor’s degree in Finance, Accounting, or a related discipline from a recognised university.
Minimum 8–12 years of relevant credit experience within financial institutions, credit agencies, or established credit risk functions, including at least 3 years in a managerial or leadership role.
Telecommunications industry experience is an added advantage.
Proven leadership experience in building, coaching, developing, and managing high-performing teams.
Proven track record in driving process improvement, digitalisation, and automation initiatives to enhance operational efficiency, strengthen governance and controls, and improve customer experience.
Strong understanding of commercial credit assessment methodologies, financial statement analysis, and credit risk management principles.
Good knowledge of regulatory requirements, governance, and internal control frameworks related to credit operations.
Experience with credit assessment systems, workflow automation, and data analytics tools is an advantage.
Excellent leadership, stakeholder management, communication, negotiation, and influencing skills.
Strong analytical, problem-solving, and decision-making skills, with the ability to manage multiple priorities in a dynamic environment.
Business Unit: FINANCE
Job Description
The Head of Unit – Credit Assessment is responsible for leading the organisation’s credit assessment function and, progressively, the Collection function, to support sustainable business growth while maintaining a strong credit risk management framework.
The role provides strategic leadership in strengthening credit governance, credit analysis and decision-making, portfolio monitoring and management reporting across all business segments, while driving continuous improvement through digitalisation, automation, and process optimisation.
Working closely with Risk Management, Finance, Business Units, and other key stakeholders, the role ensures that credit policies, processes, and controls are effectively implemented, consistently applied, and aligned with the organisation’s risk appetite, regulatory requirements, and business objectives.
Responsibilities
Key Responsibilities
Lead the Credit Assessment function by establishing robust credit policies, frameworks, and governance to support prudent credit decision-making and sustainable business growth.
Ensure effective implementation of credit assessment processes, controls, and risk management practices that align with the organisation’s risk appetite and regulatory requirements.
Drive continuous improvement through digitalisation, automation, and process optimisation to enhance operational efficiency and customer experience.
Partner with Risk Management, Finance, Business Units, and other stakeholders to strengthen credit governance and support business objectives.
Lead credit analysis, portfolio monitoring and management reporting across all business segments, including Consumer, Enterprise, Emerging and Wholesale etc, to identify emerging risks and trends and recommend appropriate risk mitigation strategies.
Provide leadership and develop a high-performing team by fostering a culture of accountability, collaboration, and continuous learning.
Lead strategic initiatives and change programmes to strengthen credit capabilities, governance, and operational effectiveness.
Progressively oversee the Collection function, establishing an integrated end-to-end credit management framework to optimise portfolio quality and recovery performance.
Perform any other duties and responsibilities as assigned by Management.
Requirements
Bachelor’s degree in Finance, Accounting, or a related discipline from a recognised university.
Minimum 8–12 years of relevant credit experience within financial institutions, credit agencies, or established credit risk functions, including at least 3 years in a managerial or leadership role.
Telecommunications industry experience is an added advantage.
Proven leadership experience in building, coaching, developing, and managing high-performing teams.
Proven track record in driving process improvement, digitalisation, and automation initiatives to enhance operational efficiency, strengthen governance and controls, and improve customer experience.
Strong understanding of commercial credit assessment methodologies, financial statement analysis, and credit risk management principles.
Good knowledge of regulatory requirements, governance, and internal control frameworks related to credit operations.
Experience with credit assessment systems, workflow automation, and data analytics tools is an advantage.
Excellent leadership, stakeholder management, communication, negotiation, and influencing skills.
Strong analytical, problem-solving, and decision-making skills, with the ability to manage multiple priorities in a dynamic environment.
.googlejobmap9c0df1703c0e610d div.mapcontainer iframe,.googlejobmap9c0df1703c0e610d div.mapcontainer{min-height: 300px;}
.mapcontainer { position: relative; min-height: 400px; padding-top: 0px; overflow: hidden; border: 0px; } .mapcontainer iframe { position: absolute; top: 0; left: 0; min-height: 400px; width: 1px; min-width: 100%; *width: 100%; } @media (max-width: 767px) { .mapcontainer { min-height: 300px; } .mapcontainer iframe { min-height: 300px; width: 100%; *width: 100%; } } .map-hidden-content a { position: absolute; left: -9999px; z-index: 999; padding: 1em; background-color: black; opacity: 0; } .map-hidden-content a,.map-hidden-content a: focus,.map-hidden-content .map-hidden-content a: focus { left: 50%; transform: translateX(-50%); opacity: 1; }
Screen readers cannot read the following searchable map.
Follow this link to reach our Job Search page to search for available jobs in a more accessible format.
.buttontextad56b*************d a{ border: 1px solid transparent; } .buttontextad56b*************d a: focus{ border: 1px dashed #009bdf !important; outline: none !important; }
Next Steps
Next Steps
Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.
At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team.
Let’s advance and inspire Malaysia together! #WeAreCelcomDigi
Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards.
CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.
Job Segment: Credit, Telecom, Telecommunications, Risk Management, Credit Analyst, Finance, Technology
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