Kerja Sepenuh Masa, Operations Management Trainee di GoGet.my Federal Territory - Maukerja

The Company - GOGET 

GoGet is a leading new-age work platform in Malaysia, built around one core belief:  work should be flexible, accessible, and empowering for people.

Best Recruitment Portal 2025

Best Gig Workforce Management Platform 2025

Since 2014, we have been at the forefront of transforming how people work — pioneering the gig economy in Malaysia and becoming the first platform to integrate with EPF, ensuring that flexible work can also be secure and protected. At the same time, we enable businesses to tap into this dynamic workforce — but always with the goal of creating better, more sustainable work opportunities for people.

Our platform brings together:

• Flexible gig opportunities across retail, logistics, events, and more
• A growing talent network of pre-qualified, ready-to-work individuals
• Tools that ensure smooth, fair, and transparent work experiences
• Pathways for workers to transition into longer-term roles if they choose

We are driving a shift towards a new workforce model — one that is not defined by rigid employment structures, but by choice, mobility, and opportunity.

At GoGet, you won’t just be part of a company — you’ll be part of a movement that is redefining what work looks like for the next generation.

If you believe in building a future where work works better for people, we’d love to have you on this journey.

About the Role:

The Management Trainee programme at GoGet is a structured entry-level programme designed to give recent graduates or junior professionals hands-on exposure to operations and project management. You will start by supporting operational and project functions, learning GoGet’s systems, customer processes, and stakeholder management. Over time, this Management Trainee Programme is designed to accelerate and elevate top talent—giving you high-impact exposure beyond Operations into teams like Supply Operations, Comms & Marketing, Product Management, and Community Support. This is more than just rotation; it’s a fast-track journey to discover your strengths, unlock your potential, and groom you into a future leader within the business.

We are also looking for someone who is comfortable leveraging modern AI tools (e.g. Claude, co-working AI copilots, and no-code AI agents) to improve productivity and workflows. You should be curious and hands-on in experimenting with AI to automate repetitive tasks, streamline community operations, and build simple AI-driven flows—even without formal engineering or coding experience.

Key Responsibilities:

• Project Coordination: Drive the planning, execution, and coordination of projects across GoGet teams, GoGetters, and clients. Support resource allocation to ensure timelines, budgets, and operational deliverables are met. On-ground participation may be required for specific projects. Some projects may require monitoring after office hours or on weekends.
• Stakeholder Communication: Liaise with internal and external stakeholders via messaging and calls to ensure clear communication, alignment on objectives, and smooth project execution.
• Data Management & Reporting: Assist in collecting, analyzing, and reporting project and operational data, providing insights to support decisions and process improvements.
• Documentation: Maintain project and operations documentation, including plans, status reports, and meeting minutes.
• Problem-Solving & Risk Management: Identify potential project risks and issues, and work with the team to develop mitigation strategies.
• Administrative Support: Assist the Operations team with day-to-day administrative tasks, which include data entry, managing Projects WhatsApp account, and making calls.
• Learning & Development: Participate in rotations across Supply Operations , Comms & Marketing, Product Management, and Community Support to gain cross-functional exposure.
• Adhoc Support: Undertake additional tasks as needed to support business operations and programme learning objectives.

Requirements:

• Recent graduate or Junior 
• Must be proficient in computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel) and G-Suite services such as Google Sheets, Google Doc, Google Slides and Canva. 
• Must be comfortable joining meetings and communicating.
• Must be 18 years of age and above.
• Excellent English & Bahasa Malaysia written and verbal communication skills.
• Love communicating via written, visuals and artwork. 
• Passion for understanding problems and solving them with content, design or technology
• Strong problem-solving and organizational skills.
• Curious, proactive, and willing to learn.
• Open to rotational exposure and cross-functional learning.

Benefits:

• Structured career growth with exposure to multiple teams.
• Hands-on learning and mentorship from experienced colleagues.
• Always-on hiring ensures consistent support and opportunities in Operations.
• Early understanding of customers, systems, and business constraints for future roles.