Kerja Sepenuh Masa, Customer Service Executive di Telecontinent WP Kuala Lumpur - Maukerja

Requirements

- Minimum SPM/STPM/Diploma in any discipline.

- Preferably 1 year of working experience in administration, customer service or equivalent.

- Must be familiar with computer applications, i.e.. Microsoft Word & Excel.

- Able to work independently with minimum supervision.

Responsibility

• Handle inbound customer enquiries via phone, email, live chat, webform, and other approved digital channels.

• Provide product information, product availability, and store location details.

• Assist customers with order status tracking, delivery enquiries, payment verification, returns, and exchanges.

• Support warranty, repair, and after-sales service enquiries.

Operation Hour:

• Monday to Sunday (5 working days & 2 off days)

• 10:00AM to 8:00PM

*Any changes subject to operation arrangement

Working Location

Menara Tan & Tan, 22.03A, 207, Jln Tun Razak, Kuala Lumpur, 50400 Kuala Lumpur, Federal Territory of Kuala Lumpur