To support digital improvement projects which optimise the use of digital technologies to enhance internal and external customer experience.
Job purpose
To create e-learning and online learning/training content and supporting materials, advise on technology solutions’ benefits/use/adoption and develop the Company’s virtual learning environment (VLE) and associated content.
Key Responsibilities:
- Translate digital improvement project requirements into digital solutions and product features, which execute the product vision and enrich internal and external user experiences
- Advise on configuration, testing, implementation and support for a set of digital solutions and associated content
- Contribute to scoping and designing, and developing new e-learning courses through to delivery and evaluation
- Contribute to the development and implementation of a quality assurance approach ensuring that digital materials are fit for purpose within the regulatory environment and comply with established technical standards
- Update and amend existing learning/training content, focusing on creating video e-learning content, adapting training/learning materials from face-to-face to e-learning
- Develop interactive, engaging, and impactful digital learning and training solutions, and assist in upskilling key staff to promote and use the solutions
- Work independently, and with subject matter experts as required, to understand learning/learning technology requirements and determine solutions
- Work with colleagues and technical experts to design and create engaging e-learning tools, providing creative flair and imagination to ensure that the e-learning tools are innovative and informative
The above is not an exhaustive list of duties as the role may change to meet the overall objectives of the department.
Skills, knowledge and experience:
- Experience on Moodle, Rise, Articulate 360 use (preferred)
- Problem analysis and problem solving
- Ability to progress multiple tasks through effective scheduling and time management
- Excellent working knowledge of MS Excel, PowerPoint and Word
- Ability to critically evaluate systems and processes to find efficient ways of operating [
Pay: RM2,500.00 - RM4,000.00 per month
Work Location: Hybrid remote in Kuala Lumpur (Kuala Lumpur)