Kerja Sepenuh Masa Senior Business Associate (Patient Relations), Gaji tinggi SGD 2,800 di SMILEPOINT DENTAL CENTRE PTE. LTD. Central Region (Singapore) - Maukerja

Own patient relations at our dental group. This senior front-of-house role mixes hands-on service with leadership — you mentor the team, handle escalations, and hold service standards across three clinics. 

Work schedule: 5-day work week on a rotating shift, including at least one weekend day. Two rest days every week. Day shifts 8:30am to 6:15pm. No night shifts. Clinics closed on public holidays. 

What you'll do 

• Deliver and model patient service the team can copy 

• Mentor front-desk colleagues and maintain standards 

• Resolve complaints and escalations 

• Coordinate with the clinical team and oversee claims accuracy 

• Carry out the administrative work behind daily clinic operations 

What we're looking for 

• Experienced in front-desk or patient service, ideally healthcare 

• Supervisory or mentoring experience; strong communicator 

• Able to perform all core front-desk duties well: patient booking, payments, insurance claims and correspondence 

• A local diploma or equivalent (required) 

• Rotating roster with one weekend day 

Why join us 

• $2,800-$3,400, based on experience; CPF, insurance, paid leave 

• Fixed day schedule, two rest days a week, no nights, all public holidays off 

• Leadership development and incentives 

• Clinician-led practice. Three clinics, operating since 2005.