Job Responsibilities
1. Quality Management System (QMS)
- Manage, maintain, and continuously improve the Quality Management System (QMS) to ensure alignment with company, industry, and regulatory requirements.
- Support site and corporate quality assessments, management reviews, and quality-related initiatives.
- Maintain quality manuals, registrations, procedures, standards, and other QMS documentation.
- Monitor QMS performance and identify opportunities for improvement.
2. Quality Improvement & Continuous Improvement
- Lead and participate in global and site-level quality improvement projects.
- Drive quality-system improvement initiatives from project planning and implementation through completion and sustainment.
- Identify process gaps, quality risks, and improvement opportunities, and implement appropriate corrective and preventive actions.
- Partner with Manufacturing Operations, Business Units, and functional teams to improve quality processes and operational effectiveness.
- Promote standardization and sharing of quality best practices across sites and organizations.
3. Cross-Functional & Global Collaboration
- Collaborate with global manufacturing organizations, Process R&D, Sales, Quality, Reliability, Engineering, and other functional teams.
- Coordinate quality-system initiatives across multiple organizations and manufacturing sites.
- Facilitate cross-functional meetings, workshops, process reviews, and improvement activities.
- Act as a key point of contact for assigned quality-system programs and initiatives.
4. Audit & Compliance
- Support internal, external, customer, corporate, and certification audits and assessments.
- Ensure QMS processes comply with applicable ISO standards, company requirements, and industry practices.
- Prepare and maintain audit documentation, records, evidence, and corrective action plans.
- Track and follow up on audit findings and corrective/preventive actions to ensure timely closure.
- Maintain audit readiness through effective documentation and process governance.
5. Quality Systems & Process Governance
- Develop, maintain, and improve quality-system processes, procedures, workflows, and business standards.
- Drive process standardization and governance across quality-related activities.
- Review existing processes to identify inefficiencies, risks, and opportunities for improvement.
- Ensure quality systems and business processes effectively support operational and business requirements.
- Support the development and implementation of quality-related systems, tools, and process enhancements.
6. Training & Change Management
- Develop and coordinate training related to QMS processes, procedures, standards, and system changes.
- Conduct workshops, process reviews, and stakeholder engagement sessions.
- Communicate quality initiatives, process changes, and system updates to relevant stakeholders.
- Support change management activities to ensure effective adoption and sustainability of new processes.
7. Quality Systems & Digital Transformation
- Support the development and enhancement of systems that enable effective quality management and program execution.
- Partner with IT, Quality, Engineering, and business teams on quality-system and digital transformation initiatives.
- Identify opportunities for process automation, system integration, and digitalization of quality activities.
- Translate business and quality requirements into practical system and process solutions.
- Evaluate system effectiveness and recommend improvements to enhance quality, compliance, and operational efficiency.
8. Leadership & Strategic Support
- Lead cross-functional quality projects, risk assessments, and improvement initiatives.
- Provide guidance and mentoring to engineers, site quality champions, and subject matter experts.
- Serve as a subject matter expert on QMS, quality governance, audit, compliance, and continuous improvement.
- Provide recommendations to management based on quality performance, audit results, risk assessments, and improvement opportunities.
- Promote a strong culture of quality, compliance, standardization, and continuous improvement.
Qualifications & RequirementsEducation
- Bachelor's Degree in Engineering, Quality Engineering, Industrial Engineering, Manufacturing Engineering, Computer Science, Information Systems, or a related technical discipline.
- Master's Degree in a relevant field is an added advantage.
Experience
- Minimum 5 years of relevant experience in Quality Engineering, Quality Systems, Manufacturing Engineering, Process Engineering, Compliance, Continuous Improvement, or a related field.
- Hands-on experience working within a Quality Management System (QMS) environment.
- Experience supporting or leading internal, external, customer, or certification audits.
- Demonstrated experience in cross-functional quality improvement and process optimization projects.
- Experience in quality governance, procedure development, document control, and compliance management.
- Experience in process standardization, corrective and preventive actions, and continuous improvement methodologies.
- Experience in the semiconductor, electronics, or advanced manufacturing industry is highly preferred.
- Experience with quality systems, business process improvement, automation, or digital transformation is an advantage.
Pay: RM6,000.00 - RM10,000.00 per month
Work Location: In person