Full Time Head of Sales Jobs, in SPEED (SPEED2U) Selangor - Maukerja

KEY RESPONSIBILITIES

A. Sales Strategy & Revenue Growth

1. Develop the sales strategy and commercial roadmap to achieve sustainable revenue growth and annual business targets.
2. Drive sales performance across products, services, and strategic accounts to achieve approved revenue, profitability, and market share objectives.
3. Align sales plans and commercial priorities with corporate objectives to maximise revenue opportunities and commercial value.
4. Evaluate sales performance, customer demand, and market trends to optimise sales strategies and commercial outcomes.

B. Strategic Account & Customer Management

1. Develop strategic account plans for key customers to maximise customer lifetime value and recurring revenue.
2. Build executive-level relationships with strategic customers to strengthen customer loyalty and long-term business partnerships.
3. Expand existing customer accounts through cross-selling and upselling initiatives to increase revenue and account growth.
4. Lead commercial negotiations, contract discussions, and account reviews to secure profitable business opportunities and strengthen customer retention.

C. Sales Operations & Performance Management

1. Oversee sales planning, forecasting, pipeline management, and resource allocation to improve forecasting accuracy and sales productivity.
2. Implement sales governance, methodologies, and performance management frameworks to improve sales effectiveness and operational discipline.
3. Monitor sales KPIs, pipeline health, conversion rates, and revenue performance to achieve sales targets and timely corrective actions.
4. Review sales analytics, forecasting, and commercial performance reports to support executive decision-making and business planning.

D. Commercial Execution

1. Lead the execution of sales campaigns and commercial initiatives to accelerate revenue generation and market penetration.
2. Collaborate with Business Development, Product, Marketing, and Delivery teams to convert qualified opportunities into successful business outcomes.
3. Ensure effective sales handover to Business Operations and Delivery teams to support seamless customer onboarding and service implementation.

E. Sales Excellence & Customer Value

1. Promote sales excellence practices and continuous capability improvement to strengthen commercial effectiveness and sales productivity.
2. Resolve strategic commercial issues and customer escalations to protect revenue, customer confidence, and organisational reputation.
3. Review customer feedback and account performance to identify opportunities for sales improvement and account expansion.

F. Leadership & Organisational Capability

1. Lead the Sales Department to cultivate a high-performing, accountable, and customer-focused sales organisation.
2. Develop sales capabilities through coaching, mentoring, succession planning, and performance management to strengthen organisational capability and leadership readiness.
3. Align departmental objectives, KPIs, and individual performance to achieve sales targets and strategic priorities.
4. Foster collaboration across business functions to improve commercial execution and customer value delivery.

G. Governance & Commercial Excellence

1. Ensure compliance with corporate policies, commercial governance, contractual obligations, and regulatory requirements to minimise commercial risk and protect organisational interests.
2. Support corporate commercial planning and revenue forecasting to strengthen organisational performance and financial planning.
3. Contribute market intelligence, customer insights, and sales recommendations to support corporate strategy and informed business decisions.
4. Promote ethical sales practices and governance standards to strengthen corporate integrity and customer trust.

QUALIFICATIONS

• Bachelor's Degree in Information Technology, Sales, Marketing, , Engineering, or a related discipline.
• MBA or relevant postgraduate qualification is an added advantage. Bachelor's Degree in Business Administration, Marketing, Information Technology, Engineering, or a related discipline.
• Minimum 15 years of progressive experience in enterprise sales, commercial management, or account management, with at least 5 years in a senior leadership role.
• Proven experience leading enterprise sales within technology, digital solutions, ICT, SaaS, e-Procurement, ERP, or related industries.
• Demonstrated track record of achieving sustainable revenue growth and exceeding commercial targets.
• Experience managing strategic accounts involving Government agencies, GLCs, and enterprise customers.
• Experience leading enterprise sales transformation and high-performing sales teams is highly desirable.

REQUIRED COMPETENCIES & SKILLS

Technical Competencies

• Strategic Sales Management
• Revenue Growth Management
• Enterprise Account Management
• Sales Strategy & Execution
• Commercial Negotiation
• Sales Forecasting & Pipeline Management
• Sales Performance Management
• Customer Relationship Management (CRM)
• Commercial Governance
• Market & Sales Analytics

Leadership Competencies

• Strategic Thinking
• Commercial Acumen
• Customer Focus
• People Leadership
• Stakeholder Management
• Decision Making
• Performance Management
• Change Leadership
• Communication & Influencing Skills
• Cross-functional Leadership
• Results Orientation

WHY JOIN US

• Comprehensive medical and benefits for you, your spouse, and children, ensuring your well-being is our top priority.
• Rest easy with our insurance coverage, providing you with security and assurance.
• Stay energized with meal credit that keep you fueled throughout the day.
• An in-house futsal court and badminton court for post-work workouts.
• A variety of fun-filled events and gatherings to unwind.
• Achieve a healthy work-life balance, ensuring you thrive both in and out of the office.