- Islandwide (Singapore) Singapore
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Responsibilities:
1. Requirements Gathering and Analysis:
- Deliverable: Detailed Business Requirements Document (BRD)
- Lead stakeholder interviews and workshops to elicit and document business requirements accurately.
- Thoroughly analyze current business processes and workflows, pinpointing areas for enhancement and automation.
2. Solution Design:
- Deliverable: Product Playbook and Runbook, Product Onboarding Form and Guide
- Translate business requirements into precise functional specifications for implementation.
- Design and document comprehensive solutions, incorporating process flows, data models, and integration strategies.
- Work closely with technical teams to verify the practicality and sustainability of proposed solutions.
3. Implementation Support:
- Deliverable: User acceptance testing (UAT) Test Plan and Test Cases
- Engage actively in testing activities, including user acceptance testing (UAT), to ensure robustness and adherence to requirements.
4. Continuous Improvement:
- Track usage and performance metrics, using data-driven insights to identify opportunities for continual platform refinement.
- Keep abreast of updates and emerging features, evaluating their potential impact and organizational relevance.
- Recommend and implement enhancements to improve platform efficiency and efficacy.
Requirement:
· Shall have a degree in Computer Science, Computing, Electrical Engineering, IT or equivalent.
· Must be a Singaporean citizen.
· Shall be able to obtain and maintain a valid MINDEF Security Directive (MSD) CAT 1 security clearance.
· Shall fulfil at least one of the following criteria:
o Shall have at least two (2) years’ experience in system analysis and design and Java training or certification.
o Shall have at least one (1) year experience in system analysis and design in MINDEF / SAF Java EE projects.
Prior experience with ServiceNow will be an added advantage
Peringatan Penting
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