Kerja Sepenuh Masa, BUSINESS ANALYST (Banking, Central-Contract-Up to 4.5K) di RMA Consultants - Maukerja

About The Client:

Our client is a well established Banking/Financial services with a strong reputation for innovation, customer excellence, and digital transformation.

The Role:

Start Your Career in Banking as a Business Analyst. We are looking for candidates with strong communication skills, a willingness to learn, and the potential to grow in Banking.

Key Responsibilities:

• Product Development & Support: Support product roadmap initiatives and coordinate prioritization with technical and business stakeholders.
• Customer Journey Optimization: Map end-to-end customer journeys, validate against client feedback/Voice of the Customer (VoC), and proactively identify friction points and possible solutions
• Commercialization & Promotion: Execute go-to-market strategies, including internal/external communications (EDMs).
• Stakeholder Enablement: Create training content and conduct educational sessions for internal stakeholders (CMs, IMs, RMs, Sales).
• Operational Excellence:
• Perform data analysis, including extraction, transformation, and segmentation, to model various business scenarios. Translate these insights into holistic, actionable solutions with collaboration with technical partners.
• Provide weekend support (1–2 weekends per month) to conduct live system verifications and provide formal business sign-off for critical platform releases.
• Any other duties assigned by the manager

Requirements & Skills

• Bachelor’s degree with 0-1 year of experience in financial services or consulting.
• Training will be provided and those with relevant internship experience, particularly with the banking sector, will be an advantage
• Support in managing complex project plans with multiple deliverables and stakeholders.
• Problem Solving & Adaptability: Creative problem solver with a process-driven mindset; works well independently and within a fast-paced team.
• Technical Proficiency:
• Data & Presentation: Good knowledge of Excel (Data crunching, XLOOKUP, Pivot Tables) and PowerPoint (designing high-impact communication materials).
• Proficient in JIRA; experienced in writing business requirement user stories and perform user story grooming with technical teams.
• AI productivity tools: Microsoft Copilot
• Testing: User Acceptance Testing (UAT) for system/app releases.
• Demonstrates effective communication skills with stakeholders
• Able to manage competing priorities and keep stakeholders & team lead informed on critical escalations.

Why You’ll Love This Role

This is an exciting opportunity to join a dynamic digital team where you will gain hands-on exposure to business analysis, digital product development, customer experience and product

commercialisation.

Apply Now:

Please submit your resume stating your availability, expected salary and reason(s) for leaving. We respect your privacy and all communication will be treated with confidentiality. We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at ************* Privacy Policy at *************

Belinda Ho EA Regn No R1876407

RMA Consultants Pte Ltd EA License No 93C4403