JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Building ManagerLocation: Petaling Jaya
Portfolio Coverage: Petaling Jaya
Portfolio Size: 180,000 square feet
About the RoleWe are seeking an experienced Building Manager to oversee and manage our banking facilities in Petaling Jaya. This role is responsible for ensuring optimal operational performance, regulatory compliance, and cost-effective management of our extensive property portfolio. The successful candidate will lead facility operations across multiple sites, ensuring our physical environments support business operations and provide exceptional experiences for employees and customers.
Key ResponsibilitiesOperations ManagementOversee day-to-day operations of all banking facilities in Petaling Jaya, ensuring buildings operate efficiently and safely. Manage hard and soft services including HVAC, electrical, plumbing, cleaning, security, landscaping, and waste management. Coordinate planned preventive maintenance programs and respond swiftly to reactive maintenance issues to minimize operational disruption. Ensure facilities meet the high standards expected in the banking sector, maintaining professional environments that reflect our brand values.
Vendor and Contract ManagementManage relationships with multiple service providers and contractors across both regions. Negotiate contracts, monitor service level agreements, and ensure vendors deliver quality services on time and within budget. Conduct regular vendor performance reviews and implement improvement plans where necessary. Develop and maintain a preferred vendor network that ensures competitive pricing and reliable service delivery.
Compliance and SafetyEnsure all facilities comply with Malaysian regulatory requirements including BOMBA (Fire and Rescue Department), DOSH (Department of Occupational Safety and Health), local authority requirements, and Bank Negara Malaysia guidelines where applicable. Maintain all statutory certifications including fire certificates, elevator permits, and building compliance documentation. Lead health and safety initiatives, conduct risk assessments, and implement safety protocols. Coordinate emergency response procedures and business continuity planning for facility-related incidents.
Financial ManagementDevelop and manage annual facility budgets, tracking expenditures and identifying cost optimization opportunities. Prepare financial reports, forecasts, and variance analyses for senior management. Implement cost-saving initiatives without compromising service quality or safety standards. Manage capital expenditure projects and ensure optimal return on investment.
Space Planning and ProjectsOversee space planning, office refurbishments, and fit-outs in collaboration with business units. Manage facility improvement projects from concept through completion, ensuring projects are delivered on time, within budget, and to specification. Coordinate relocations, expansions, and consolidations as required by business needs. Work closely with architects, engineers, and contractors on renovation and construction projects.
Sustainability and ESGDevelop and implement sustainability initiatives to reduce environmental impact and operational costs. Monitor energy consumption, water usage, and waste management across the portfolio. Support the organization's ESG commitments through facility management practices. Implement green building practices and pursue relevant certifications where appropriate.
Team LeadershipLead and develop a team of facility coordinators and technical personnel across both locations. Provide coaching, training, and performance management to build team capability. Foster a culture of service excellence, safety consciousness, and continuous improvement. Ensure effective communication and coordination between regional teams.
Qualifications and ExperienceEssentialBachelor's degree in Facilities Management, Engineering, Building Services, Property Management, or related discipline. Minimum 8-10 years of facilities management experience, with at least 3 years managing portfolios exceeding 150,000 square feet. Proven experience managing multi-site operations across different geographical locations. Strong knowledge of Malaysian building regulations, safety standards, and compliance requirements. Experience in the banking, financial services, or similarly regulated industry preferred.
Technical SkillsProficient in facility management systems (CAFM/CMMS) and building management systems. Strong understanding of MEP (Mechanical, Electrical, Plumbing) systems and building infrastructure. Knowledge of project management methodologies and contract administration. Advanced MS Office skills including Excel for budgeting and reporting.
Professional Certifications (Preferred)Certified Facility Manager (CFM) or International Facility Management Association (IFMA) certification. Registered Facilities Manager with the Malaysian Institute of Facilities Management (MIFM). Green building certifications (GBI Facilitator or equivalent).
Key CompetenciesStrong leadership and people management abilities with experience leading geographically dispersed teams. Excellent vendor negotiation and contract management skills. Strategic thinking combined with hands-on operational capability. Financial acumen with demonstrated budget management experience. Exceptional problem-solving skills and ability to make decisions under pressure. Strong communication and stakeholder management abilities at all organizational levels. High attention to detail and commitment to quality standards.
What We OfferCompetitive salary package commensurate with experience. Comprehensive benefits including medical coverage, annual leave, and performance bonuses. Opportunity to manage a significant portfolio within a respected banking institution. Professional development and training opportunities. Collaborative and professional work environment.
Application Instructions: Interested candidates should submit their resume, relevant certifications, and a cover letter detailing their experience managing large, multi-site facility portfolios.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.