Kerja Sepenuh Masa, Corporate Sales Admin di EssilorLuxottica Selangor - Maukerja

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Vogue Eyewear, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut and LensCrafters, and leading e-commerce platforms.

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Position Summary

The Corporate Sales Admin is responsible for providing comprehensive sales administration and operational support, with a focus on managing corporate customer billing processes, coordinating sales activities, and ensuring accurate documentation and timely execution of administrative tasks. The role involves liaising with corporate clients, retail stores, and internal sales teams to support billing, invoicing, quotations, proposals, customer inquiries, and sales tracking activities. The position also assists in customer service matters, corporate roadshow coordination, and daily sales office operations while maintaining accuracy, efficiency, and professionalism. The ideal candidate should possess strong organizational, communication, and problem-solving skills, with the ability to manage multiple priorities, work collaboratively with stakeholders, and support business growth in a fast-paced corporate environment.

Key Responsibilities

Sales Administration & Billing

• Manage corporate customer billing processes, including cashless payment transactions, corporate purchase programs, and account-related documentation.
• Coordinate closely with retail stores to ensure accurate and timely processing of corporate sales orders and billing.
• Prepare, verify, and process quotations, proposals, sales confirmations, invoices, statements, purchase documents, and other sales-related documentation.
• Follow up on billing matters, outstanding documents, payment discrepancies, and account-related requirements.
• Support continuous improvement of corporate sales processes, documentation flow, and administrative procedures.
• Ensure the smooth day-to-day running of Corporate Sales office administration.
• Perform any other duties and responsibilities assigned by the Corporate Sales Manager or Management Team from time to time.

Customer & Account Management

• Liaise with corporate clients to handle inquiries, provide product information, and follow up on sales opportunities and account requirements.
• Maintain proper documentation and records for corporate accounts, including customer profiles, sales reports, transaction histories, and contractual documents.
• Follow up on customer requests, order status, delivery timelines, and service-related matters to ensure a high level of customer satisfaction.
• Assist the sales team in handling customer feedback and complaints, ensuring timely follow-up and effective resolution.

Sales Coordination & Reporting

• Support the Corporate Sales team in managing day-to-day administrative activities, sales coordination, and operational requirements.
• Monitor and track corporate sales activities, including quotations, proposals, purchase confirmations, sales orders, and delivery schedules.
• Prepare sales reports, billing reports, account performance summaries, and activity trackers for management review.
• Assist in monitoring key account performance and sales targets.

Corporate Program & Store Coordination

• Coordinate with retail stores to support corporate customer visits, eyewear purchases, employee benefit programs, and redemption processes.
• Assist in managing corporate eyewear programs, employee optical benefits, company partnerships, and promotional campaigns.
• Work closely with internal departments, including Retail Operations, Finance, Logistics, and Marketing, to ensure smooth execution of corporate sales activities.

Corporate Roadshows & Event Support

• Provide administrative and operational support for corporate roadshows, vision screening events, eyewear promotions, and corporate engagement activities.
• Coordinate event logistics, promotional materials, and store participation.
• Prepare event materials, sales kits, and marketing collateral for roadshows and corporate client meetings.
• Attend and provide on-site support for corporate roadshows and events when required.

Qualifications & Requirements:

• Minimum qualification of SPM, candidates with a Diploma or Degree in Business Administration, Sales & Marketing, Secretarial Studies, or a related field will be highly considered. Additional relevant certifications are an added advantage.
• Fresh graduates are encouraged to apply, candidates with 1–2 years of experience in sales administration, customer service, or a related field are preferred.
• Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint, with the ability to prepare reports, presentations, and sales-related documentation.
• Strong time management and organizational skills, with the ability to prioritize tasks and meet deadlines in a fast-paced corporate environment.
• Excellent attention to detail with strong analytical and problem-solving abilities.
• Strong written and verbal communication skills, with the ability to communicate effectively with internal teams, clients, and stakeholders.
• Ability to manage multiple tasks efficiently while maintaining accuracy and a high level of professionalism.

Key Competencies:

• Sales administration and operational support
• Billing, invoicing, and documentation accuracy
• Customer service and client communication
• Coordination and stakeholder management
• Time management and task prioritization
• Attention to detail and problem-solving skills
• Sales reporting and tracking
• Microsoft Office proficiency
• Teamwork and collaboration
• Adaptability and willingness to learn