We are seeking a responsible and experienced
Centre Manager
to oversee the daily operations of our clinic. The ideal candidate will manage clinic staff, ensure excellent customer service, drive sales performance, and maintain high operational and treatment standards.
JD
Oversee daily clinic operations to ensure smooth and efficient workflow
Ensure treatment rooms, equipment, and facilities are clean, well-maintained, and compliant with hygiene standards
Manage appointment scheduling and clinic workflow
Supervise, train, and motivate therapists, consultants, and clinic staff
Conduct staff performance reviews and ensure team members meet service standards
Assist in staff scheduling, attendance monitoring, and manpower planning
Drive clinic sales and achieve monthly revenue targets
Monitor individual and team sales performance
Develop strategies to increase customer retention and treatment package sales
Ensure high standards of customer experience and service delivery
Handle customer feedback, complaints, and service recovery professionally
Build long-term relationships with clients
Manage clinic inventory including products, consumables, and equipment
Ensure proper stock control and ordering of supplies
Prepare reports on sales, operations, and clinic performance
Maintain proper documentation for treatments and customer records
Requirements
Diploma or Degree in Business, Management, Aesthetics, or related field
Minimum
3–5 years of experience in aesthetic / beauty / wellness industry
At least
1–2 years in a managerial or supervisory role
Strong leadership and team management skills
Sales-driven with strong business acumen
Excellent communication and customer service skills
Ability to handle customer concerns and resolve issues professionally
We regret that only shortlisted candidates will be notified.