Solid knowledge of computer hardware, operating systems, Microsoft 365, networking fundamentals, and the ability to mentor Level 1 support engineers in resolving common technical issues.
Hands-on experience installing, configuring, administering, and troubleshooting Windows, Microsoft Office, macOS, and end-user devices.
Advanced proficiency in Microsoft Office applications and troubleshooting. Experience with automation or scripting using PowerShell and/or Python is preferred....
Good knowledge of SAP NetWeaver, SAP S/4HANA, SAP ECC, SAP Solution Manager, and SAP HANA platforms.
Experience with: SAP system administration Transport Management Tools (SolMan Charm, Realtech) SAP patching and upgrades (Kernel, Add-ons) Client and system copies SAP user and role administration (Tools such as SIVIS) SAP S/4 Fiori Administration Background job management (UC4 etc.) System monitoring and performance tuning (ABAP, JAVA, PI/PO) FTP/FTPS concepts SNC, SSO and TLS/SSL concepts SAP Printing Support OSS Notes and Hardening SAP Security
Strong understanding of SAP architecture and technical dependencies between SAP components....