Experience handling L1 support tickets using platforms such as Freshdesk, Zendesk, or similar • Own transport to travel to client's sites, and willingness to work on short notice outside work hours.
Experience in project management or technical support fields.
Familiarity with AWS services, strong Linux command-line skills, and experience with Docker troubleshooting.
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Strong problem-solving skills, attention to detail, and eagerness to learn new tools and technologies.
Ability to work independently with minimal supervision.
Requirement: Candidates must submit a portfolio of past web projects (university assignments, personal projects, or freelance work) upon application.
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