Excel Skills: Advanced knowledge of Microsoft Excel for data analysis and reporting.
Communication Skills: Excellent written and verbal communication skills with the ability toconvey technical information clearly to non-technical clients.
Industry Knowledge: Familiarity with telecommunication, remittance protocols, APIconfigurations, and different time zone banking hours is a plus.
...
Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
Possess good telephone etiquette with a smiley voice.
Inbound call
Outbound call
Sales & Marketing
Aftersale Service
Customer Support
Customer Experience
Customer Care
Call Center Management
Customer service
Customer Feedback
Excel Skills: Advanced knowledge of Microsoft Excel for data analysis and reporting.
Communication Skills: Excellent written and verbal communication skills with the ability toconvey technical information clearly to non-technical clients.
Industry Knowledge: Familiarity with telecommunication, remittance protocols, APIconfigurations, and different time zone banking hours is a plus.
...
Excel Skills: Advanced knowledge of Microsoft Excel for data analysis and reporting.
Communication Skills: Excellent written and verbal communication skills with the ability toconvey technical information clearly to non-technical clients.
Industry Knowledge: Familiarity with telecommunication, remittance protocols, APIconfigurations, and different time zone banking hours is a plus.
...
Excel Skills: Advanced knowledge of Microsoft Excel for data analysis and reporting.
Communication Skills: Excellent written and verbal communication skills with the ability toconvey technical information clearly to non-technical clients.
Industry Knowledge: Familiarity with telecommunication, remittance protocols, APIconfigurations, and different time zone banking hours is a plus.
...
Excel Skills: Advanced knowledge of Microsoft Excel for data analysis and reporting.
Communication Skills: Excellent written and verbal communication skills with the ability toconvey technical information clearly to non-technical clients.
Industry Knowledge: Familiarity with telecommunication, remittance protocols, APIconfigurations, and different time zone banking hours is a plus.
...
Excel Skills: Advanced knowledge of Microsoft Excel for data analysis and reporting.
Communication Skills: Excellent written and verbal communication skills with the ability toconvey technical information clearly to non-technical clients.
Industry Knowledge: Familiarity with telecommunication, remittance protocols, APIconfigurations, and different time zone banking hours is a plus.
...