General familiarity with terms such as switches, routers, LAN/WAN, IP networking, Cat6/Cat6A, fibre optics, servers, and storage — in-depth technical expertise is not required.
Good documentation and Microsoft Office skills, particularly Excel and Word.
Good communication and coordination skills, with the ability to follow through on multiple moving parts.
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General familiarity with terms such as switches, routers, LAN/WAN, IP networking, Cat6/Cat6A, fibre optics, servers, and storage — in-depth technical expertise is not required.
Good documentation and Microsoft Office skills, particularly Excel and Word.
Good communication and coordination skills, with the ability to follow through on multiple moving parts.
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Experience handling L1 support tickets using platforms such as Freshdesk, Zendesk, or similar • Own transport to travel to client's sites, and willingness to work on short notice outside work hours.
Experience in project management or technical support fields.
Familiarity with AWS services, strong Linux command-line skills, and experience with Docker troubleshooting.
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Experience in ELV, CCTV, security systems, access control, ICT, building services, property management, facility management or related industries is an added advantage but not compulsory.
Candidates from other sales industries with strong business development ability are welcome to apply.
Fresh graduates with strong communication skills, confidence and a genuine interest in sales may also be considered.
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