Communicate clearly and effectively, both verbally and in writing, with customers, reporting officers, and stakeholders.
Adapts to flexible shifts and locations, works extended hours, travels long distances, and adjusts to changing work schedules based on operational needs and exigencies.
It may require to reside or be based at customer premises for extended periods to provide effective support and ensure optimal service delivery.
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Manage the agencies and suppliers that deliver SEO and SEM campaigns, setting briefs and targets, reviewing monthly performance against agreed KPIs and budgets, escalating underperformance, and handling quotations, purchase requisitions, and invoice tracking.
Own the day to day social media calendar across the group’s channels, publishing on schedule, responding to inbound messages within one working day, and escalating sales-qualified enquiries to the relevant business unit.
Produce and adapt marketing content including short-form copy, case studies, product one-pagers, and simple graphics and video edits, holding a consistent brand voice across multiple companies and product brands.
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