Job Summary:

The E-Commerce Admin is responsible for supporting daily online store operations across Shopee, Lazada, and TikTok Shop. This role focuses on product listing, order processing, campaign support, reporting, and ensuring smooth e-commerce operations.

Key Responsibilities:

E-Commerce Operations

Manage and update product listings, pricing, descriptions, and stock information on Shopee, Lazada, and TikTok Shop.
Assist in setting up promotions, vouchers, flash sales, mega campaigns, and platform activities.
Monitor store performance, product availability, and seller metrics.
Ensure all product information is accurate and up to date.

Order & Inventory Management

Process and monitor daily orders to ensure timely fulfillment.
Coordinate with warehouse and supply chain teams on stock availability.
Update inventory levels and assist in stock planning.
Handle order issues, cancellations, returns, and exchanges.

Reporting & Administration

Prepare daily, weekly, and monthly sales reports.
Maintain records of promotions, sales performance, and campaign results.
Support data entry and administrative tasks related to e-commerce operations.
Use Microsoft Excel for reporting, data analysis, and tracking.

Requirements & Qualifications

Diploma or Bachelor’s Degree in Business, Marketing, E-Commerce, or related fields.
1–2 years of experience in e-commerce administration or online marketplace operations.
Familiar with Shopee Seller Centre, Lazada Seller Centre, and TikTok Shop Seller Centre.
Proficient in Microsoft Excel (VLOOKUP/XLOOKUP, Pivot Table, basic reporting).
Experience in managing or working with Spotify is an added advantage.
Proficient in Canva or other content creation and editing tools.
Detail-oriented, organized, and able to manage multiple tasks.
Good communication and teamwork skills.

Key KPIs

Product listing accuracy and update timeliness.
Order processing and fulfillment efficiency.
Inventory accuracy.
Campaign setup accuracy.
Customer response and satisfaction rate.

Pay: RM2,500.00 - RM2,800.00 per month

Work Location: In person

Jawatan Kosong M E Coordinator di Bukit Bintang - October 2026

Urus Pemberitahuan

E-Commerce Admin