Job Title: Senior Manager, Export Sales

Department: Sales

Reporting to: Acting General Manager

Job summary

The Senior Manager, Export Sales is responsible for driving the company's international sales growth, profitability, and market expansion within the automotive aftermarket industry. The role leads export sales strategy, business development, key account and distributor management, pricing, forecasting, and market development across strategic international markets.

The position also works closely with cross-functional teams to ensure effective demand planning, product development, order fulfilment, and customer satisfaction, while leading and developing the Export Sales team to achieve business objectives and sustainable growth.

Job Description

1. Export Sales Strategy & Business Planning

Develop annual export business plans by country, customer and product category. Establish clear sales, volume, gross-profit and market-development targets aligned with the company's overall business objectives. Translate strategic objectives into measurable action plans and review progress monthly.

2. Sales Budget & Profitability Management

Take ownership of export sales budget achievement. Monitor actual performance against budget and forecast, identify gaps early and implement corrective actions.

3. Market Expansion & New Business Development

Identify and evaluate new export markets, distributors, customers and business opportunities. Develop market-entry strategies based on market size, vehicle population, product demand, competition, pricing and regulatory requirements. Particular attention should be given to building sustainable growth in strategic regions such as ASEAN, GCC/Middle East and other identified growth markets.

4. Distributor & Key Account Management

Develop structured business plans for major distributors and strategic accounts covering annual targets, product coverage, pricing, promotions, inventory, market development and customer activities. Conduct regular business reviews and ensure distributors actively develop the Company brand rather than relying only on passive purchasing.

5. Sales Forecasting & Demand Planning

Prepare accurate rolling sales forecasts by customer, market and SKUs. Work closely with Production, Planning and Supply Chain to translate market demand into production and inventory requirements.

6. Product & SKU Portfolio Management

Conduct regular analysis of sales performance by customer, country, vehicle application and SKUs. Identify fast-moving, slow-moving, obsolete and missing applications and recommend appropriate actions.

7. New Product Development & Market Coverage

Identify product gaps and propose new brake pads, brake shoe or related automotive aftermarket applications based on market potential and customer requirements. Coordinate with Product Development and relevant internal departments to prioritize new applications with the highest commercial potential.

8. Pricing & Commercial Management

Develop and recommend export pricing strategies based on product cost, target margin, competitor pricing, market conditions and customer potential. Lead negotiations involving pricing, annual agreements, rebates, payment terms, promotional support, exclusivity arrangements and other key commercial conditions within approved company policies.

9. Competitive & Market Intelligence

Establish systematic monitoring of competitor brands, pricing, promotions, product launches, distribution strategies and market activities.

10. Customer Relationship & Market Visits

Maintain senior-level relationships with key customers and potential business partners. Conduct structured overseas market visits to review business performance, understand customer requirements, identify market opportunities and reinforce Company brand positioning.

11. Order Fulfilment & Customer Service

Monitor major outstanding orders, production status, shipment schedules and delivery performance. Coordinate internally to resolve critical supply or shipment issues before they significantly affect customer operations.

12. Customer Complaints & Cross-Functional Coordination

Act as the senior commercial owner for significant export customer issues. Coordinate with Quality, Production and relevant departments to ensure complaints, technical issues, shortages and delivery concerns are investigated and resolved promptly.

13. Credit Control & Receivables Management

Work closely with Finance to monitor customer credit limits, payment terms, overdue accounts and collection risks. Ensuring commercial growth does not create unacceptable credit exposure.

14. Brand & Marketing Development

Work with Marketing to develop appropriate export-market activities including exhibitions, distributor promotions, digital campaigns, product launches, dealer programs and sales materials.

15. Team Leadership & Capability Development

Lead, coach and develop the Export Sales team. Establish clear individual KPIs and accountabilities, conduct regular performance reviews and develop team capabilities in negotiation, market analysis, customer management, forecasting and business development.

16. Management Reporting & Business Review

Provide management with concise monthly reporting covering sales versus budget, GP performance, forecast, order book, market/customer performance, new business pipeline, overdue receivables, competitor activities, key risks and required management decisions.

Job Qualifications & Requirements

Proven of relevant experience in Export Sales, International Sales, Business Development, or a similar commercial role.
Minimum 5 years in a managerial or senior leadership position, preferably managing an Export/International Sales team.
Proven track record in export sales growth, market expansion, distributor management, and key account management.
Strong experience in pricing, commercial negotiations, sales forecasting, budgeting, and profitability management.
Excellent analytical and problem-solving skills, with the ability to leverage data to drive sales & marketing decisions.
Strong leadership and team management abilities, with a track record of effectively leading and motivating team.
Exceptional communication and interpersonal skills, with the ability to collaborate effectively across departments and with external stakeholders.
Results-oriented mindset, with a focus on achieving measurable outcomes and driving business growth.
Good understanding of export processes, international trade, logistics, and customer requirements.

Salary Remuneration & Benefits

Basic
Other benefits and allowances in accordance with the company's policies and terms of employment.
Compulsory contribution by Government (EPF / SOCSO / EIS)
Group Health insurance / Outpatient Medical Claim

Job Types: Full-time, Permanent

Pay: RM9,000.00 - RM13,500.00 per month

Work Location: In person

Jawatan Kosong M E Coordinator di Semenyih - October 2026

Urus Pemberitahuan

Export Sales Managers (Automotive- Parts - Accessories)