Key ResponsibilitiesAdministrative & Reception Duties

Greet and check-in patients warmly, verifying their personal information and managing the reception waiting flow.
Manage appointment schedules by coordinating bookings, confirmations, and cancellations to optimize the doctors' time.
Handle frontline communications, including answering phone calls, responding to emails, and addressing general public inquiries.
Process billing and payments, manage daily collections, and handle financial schemes such as insurance verification, Medisave claims, or corporate panels.
Maintain electronic health records (EHR), ensuring all patient files, lab results, and histories are entered accurately and kept strictly confidential.

Clinical Support

Prepare examination rooms between patient visits, ensuring they are thoroughly sanitized, organized, and properly stocked with necessary supplies.
Perform patient intake tasks, which include measuring and recording vital signs such as blood pressure, body temperature, pulse, height, and weight.
Chaperone and assist healthcare providers during consultations, physical examinations, and minor clinical procedures (e.g., wound care, suture removal).
Sterilize medical instruments and strictly follow all health, safety, and infection control protocols.
Dispense prescribed medications under the strict supervision of the attending doctor, explaining basic dosages and usage instructions to patients.

Inventory & Operations

Track clinic inventory, conducting regular stock-taking of both medical consumables and general office supplies to initiate reorders before shortages occur.
Coordinate care pathways, such as arranging specialist referrals, diagnostic imaging appointments, or pre-admission hospital bookings.

Job Requirements

Educational Background: Minimum of SPM, STPM, or Secondary School Certification; a Certificate or Diploma in Nursing, Healthcare Management, Pharmacy, or a related field is highly advantageous.
Experience: Prior experience in a clinic, hospital, or healthcare setting is preferred, though fresh graduates with a willingness to learn are encouraged to apply.
Language Proficiency: Strong multilingual communication skills are beneficial to comfortably assist a diverse patient demographic.
Technical Literacy: Basic computer skills and familiarity with standard office software; experience operating Electronic Health Record (EHR) or medical billing systems is a strong asset.
Core Competencies: Empathy, exceptional customer service, sharp attention to detail, and the ability to multitask efficiently in a fast-paced environment.
Flexibility: Willingness to work flexible shift hours, which may include evenings, weekends, or public holidays depending on clinic operating hours

Pay: RM1,700.00 - RM3,000.00 per month

Benefits:

Work Location: In person

Jawatan Kosong Nurse Assistant di Skudai - October 2026

Clinic Assistant-Nurse