Teamwork and collaboration: Knowledge & skills required to genuinely work cooperatively with others, to be part of a team, or to work together towards achieving desired results, clarify goals and roles and issues as well
Customer focus: Knowledge and skills required to discover and meet the customer's needs, including the desire to help or serve others and ability to foster and create business relationships with internal and extemal customers
Creativity: Ability to initiate new ideas and concepts to improve workflow and efficiency based on the-knowledge and experiences
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