Personality – Ability to collaborate effectively with cross-functional teams including developers and IT personnel. Strong customer service orientation with the ability to remain patient and empathetic when dealing with end-users
Basic understanding of programming languages (Python, VB, etc) and databases
Ability to prioritize and manage multiple support requests efficiently
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Demonstrable scripting skills (e.g., Python, Bash, or Apps Script) and GenAI (e.g. MCPs) to optimize security operations
4-5 years of professional experience in an Enterprise Information Security role with a proven track record of managing operational security services.
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Good English & Bahasa Malaysia; Chinese is a plusWhat’s in it for you? Remote – skip the commute Be part of campaigns & media projects that matter Grow your skills in a fast-paced, digital-first environmentImportant: This role is shift-based & rotational — including public holidays & weekends. Perfect for those who want flexibility but can commit to the schedule.