Must have experience working in an IT service environment within a complex and diverse organization.
Minimum of 7 - 10 years of experience working in a service environment where ITIL service management principles and processes (Service Transition, Change, Release, or Operations) are implemented.
Previous experience in a customer-facing role or Shared Services Environment is an added advantage.
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Memantau dan mengurus beban kerja pengeluaran harian.
Memantau, menganalisis dan melaporkan prestasi aktiviti pengeluaran.
Merancang secara efektif untuk memastikan pertukaran proses pengeluaran (changeover) dan pembaziran masa persediaan pengeluaran berada pada tahap minimum akibat perubahan jadual perancangan.
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Proven ability to design and evolve large-scale mobile codebases that multiple engineers contribute to concurrently
Strong experience with API integration patterns and shaping backend contracts from a mobile consumer's perspective
Working knowledge of mobile performance and reliability: memory management, rendering performance, battery and network efficiency, and crash-free rate
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