Must have experience working in an IT service environment within a complex and diverse organization.
Minimum of 7 - 10 years of experience working in a service environment where ITIL service management principles and processes (Service Transition, Change, Release, or Operations) are implemented.
Previous experience in a customer-facing role or Shared Services Environment is an added advantage.
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Proven ability to design and evolve large-scale mobile codebases that multiple engineers contribute to concurrently
Strong experience with API integration patterns and shaping backend contracts from a mobile consumer's perspective
Working knowledge of mobile performance and reliability: memory management, rendering performance, battery and network efficiency, and crash-free rate
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