Possess a can-do, solutions-focused approach in a fast-paced/unstructured environment
Excellent interpersonal and interaction skills to work together with people from diverse backgrounds and different levels
Energetic, flexible, collaborative, and proactive; a team player who can positively and productively impact both strategic and operational initiatives
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Recommend suitable treatments, spa packages, and retail products based on the guest's needs.
Ensure all treatments are performed according to approved spa SOPs and treatment protocols.
Prepare treatment rooms before each appointment, ensuring all towels, linens, products, equipment, tissues, and amenities are fully stocked and ready.
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