1. Sales & Business Development

Prospect, identify, and acquire new clients within the Perak region and otherdesignated regiones.
Develop new business opportunities with contractors, developers, builders, hardware retailers, wholesalers, and other commercial customers.
Promote and sell warehouse building/construction materials and hardware finished products in accordance with the Company's sales objectives.
Prepare quotations, negotiate pricing within approved authority limits, and close sales opportunities effectively.
Achieve and exceed monthly, quarterly, and annual sales targets established by Management.

2. Customer Relationship Management

Manage and grow assigned customer accounts by building long-term business relationships and identifying opportunities for repeat sales and upselling.
Deliver professional product consultation and responsive after-sales support to ensure high levels of customer satisfaction.
Address customer enquiries, complaints, and service issues promptly and professionally.

3. Lead Generation & Market Expansion

Collaborate closely with the Business Development (BDE) team in planning and executing lead generation initiatives, marketing campaigns, exhibitions, roadshows, and promotional activities.
Follow up on sales leads generated through marketing initiatives and convert them into business opportunities.
Support expansions into new geographical markets and customer segments.

4. Market Intelligence & Business Strategy

Monitor industry trends, competitor activities, pricing movements, and customer requirements.
Provide timely market feedback, customer insights, and product improvement recommendations to the Product Development and Strategy teams to support business planning and decision-making.
Identify emerging market opportunities and recommend strategies to strengthen the Company's competitive position.

5. Sales Operations & Coordination

Coordinate with Warehouse, Procurement, Production, Logistics, and Finance teams to ensure timely order fulfilment and delivery.
Monitor customer orders from quotation through delivery and resolve operational issues where necessary.
Follow up on outstanding payments and support collection activities in accordance with the Company's credit policies.
Ensure all sales documentation is accurate, complete, and maintained in accordance with Company procedures.

6. Reporting & Compliance

Prepare and submit sales reports, sales forecasts, pipeline updates, and customer activity reports.
Maintain accurate customer records and sales information within the Company's systems.
Ensure compliance with Company policies, procedures, and applicable statutory requirements.

Jawatan Kosong Retail Promoter di Seri Manjung - October 2026

Sales Executive (Hardware Retail)