Sales & Customer Service

Handle customer enquiries through WhatsApp, phone calls and social media.
Introduce confinement packages, services and promotions to potential clients.
Follow up with potential customers and convert enquiries into confirmed bookings.
Arrange and conduct centre visits for interested clients.
Build strong customer relationships and provide excellent customer service.

Client Booking & Administration
Manage customer bookings from initial enquiry to confirmation.
Prepare quotations, booking forms, invoices and payment records.
Follow up on booking deposits and outstanding payments.
Maintain accurate customer records and booking schedules.
Coordinate customer check-in and check-out arrangements with the operations team.
Assist with daily administrative tasks and reporting.

Marketing & Promotions
Support marketing campaigns, promotional activities and events.
Assist with social media content and customer engagement.
Coordinate promotional materials to attract potential customers.
Monitor sales leads, bookings and overall sales performance.
Perform other duties and responsibilities as assigned by the supervisor.

Jawatan Kosong Sales & Marketing Executive di Melaka - October 2026

Sales & Marketing Executive