Key Responsibilities

Security Responsibilities

Enforce enterprise information security standards and policies.
Monitor and report security incidents, policy violations, and abnormal system activities.
Support departments and users in complying with information security requirements and procedures.
Implement and maintain security controls across existing systems and infrastructure.
Evaluate security tools, solutions, and processes and provide recommendations aligned with UCSI standards.
Perform security assessments and vulnerability scanning on systems, applications, and networks.
Lead remediation efforts for high and critical vulnerabilities with relevant teams and stakeholders.
Coordinate with external vendors for security-related tools, upgrades, maintenance, and support.
Provide technical support relating to network, system, and application security issues.
Maintain and update technical documentation, guidelines, and security best practices.
Communicate security procedures, reminders, and compliance expectations to end users.
Escalate unresolved issues to system vendors or the network team as required.
Participate in security-related improvement projects, system upgrades, and new initiatives when assigned.

Network Responsibilities

Support daily network operations within the Computer Services Department.
Monitor LAN, WAN, wireless networks, and overall infrastructure performance.
Review network, system, and activity logs and respond to alerts when required.
Attend and resolve IT support tickets in a timely manner using the designated ticketing system.
Configure, manage, and troubleshoot firewalls, routers, switches, access points, and load balancers.
Assist in planning, designing, and implementing network infrastructure improvements and upgrades.
Manage and support incident and problem resolution involving server, network, and end-user devices.
Provide technical support for installation, upgrades, configuration, and maintenance of network equipment.
Maintain overall network design, connectivity, and security across the organisation.
Oversee network and security operations for all UCSI campuses, subsidiaries, and related entities.
Be on standby when required to support operational needs.
Perform additional duties assigned by your supervisor when necessary.

Qualifications & Requirements

Diploma or Degree in Information Technology, Computer Science, Network Engineering, or related field.
Minimum 3–5 years experience in network administration, network support, or similar technical role.
Preferably hands-on experience in Security Operations Centre (SOC) and Security Information and Event Management (SIEM) operations, including security monitoring, alert triage, incident investigation, escalation, reporting, and coordination of remediation activities.
Working knowledge and practical experience in applying ISO/IEC 27001 and the NIST Cybersecurity Framework to security controls, risk management, incident response, compliance, and continuous improvement activities.
Experience supporting or implementing a Zero Trust environment, including identity-based access, least-privilege principles, multi-factor authentication, device security, network segmentation, and continuous monitoring.
Experience managing enterprise network environments (LAN, WAN, Wi-Fi).
Strong understanding of TCP/IP, VLANs, routing, switching, DNS, DHCP, and authentication protocols.

Preferred Certifications (added advantage)

Skills & Competencies

Hands-on experience with network devices such as firewalls, switches, routers, wireless controllers, and access points.
Strong troubleshooting and analytical skills with the ability to diagnose complex network issues.
Experience in firewall policy configurations, VPN deployment, and network access control.
Ability to prepare network diagrams, documentation, and maintenance reports.
Strong teamwork, communication, and user support skills.
Able to work under pressure and respond to urgent operational needs.

Pay: RM3,500.00 - RM12,000.00 per month

Benefits:

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Education:

Experience:

Work Location: In person

Jawatan Kosong Security di Cheras - November 2026

Enterprise Infrastructure Specialist (Network - Security)