Strong customer retention and relationship-building abilities, with willingness to occasionally conduct customer visits.
Product knowledge capabilities to identify customer needs and make accurate technical/product recommendations.
Communication & Soft Skills: Excellent verbal and written communication skills across multiple channels (phone, email) with strong negotiation and problem-solving abilities.
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Good skills in CRM, Microsoft PowerPoint and Excel, including data analysis and financial modelling.
Strong negotiation, communication, market research and stakeholder management skills, with the ability to engage both technical and senior-level decision makers.
Knowledge of international markets and business cultures, particularly the US and China, is an advantage.
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