After-Sales Service Strategy
Team Leadership
Service Operations Management
Conflict Resolution
Problem-Solving
Customer Support
Customer Relationship Management (CRM)
Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
Good command of English and Bahasa Malaysia; Mandarin will be an added advantage.
Confident and capable of liaising with government agencies, regulatory authorities, Company Secretary, consultants, auditors, tax agents, members, and industry stakeholders.
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Administrative Support
Scheduling
Communication
Record Keeping
Executive Assistance
Time Management
Organization
Problem Solving
Attention to Detail
Office Management